Pickalbatros Citadel Resort

Sahl Hasheesh, Red Sea, Egypt

GIATA-ID: 101007

Address

Sahl Hasheesh 84521 Hurghada Red Sea Governorate

Phones

+20 65 3605000

Chains

Pickalbatros Hotels & Resorts

Emails

citadel_res@pickalbatros.com

Urls

https://www.pickalbatros.com/citadel-resort-sahl-hasheesh
Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Resort

Characteristics

Non-smoking accommodation

Traveller categories

Couples

Beach holidaymakers

Families

LGBTQ+-friendly

Wedding travellers

Singles

Building information

Built in the year

Year: 2008

Year of last renovation

Year: 2025

Auxiliary building

DirectNumber: 8

Storeys - adjacent building

Number: 3

Storeys - main building

Number: 3
Number of rooms & other

Number of family rooms

Number: 43

Number of non-smoking rooms

Number of junior suites

Number: 8

Number of double rooms

Number: 490

Number of rooms (total)

Number: 552

Number of suites

Number: 11
Accessibility

Handrails on staircases

Access to upper floors via stairs only

Accessible toilet

In public areasHandrails
Location
Beach

Beach

Hotel-owned/privateDirectFree of chargeGently slopingSandyPebbly

Sun loungers on the beach

Hotel-owned/privateFree of charge

Parasols on the beach

Hotel-owned/privateFree of charge
General location

Quiet location

On the outskirts

Distances: transport & city

Marina

Name: Hurghada MarinaDistance: 26 kmDriving time: 40 min

Airport

Name: Hurghada International AirportDistance: 20 kmDriving time: 30 min

City centre

Distance: 27 kmDriving time: 37 min
Distances: entertainment & shopping

Shopping

Service hours:
  Mon-Sun 10:00-22:00
On-siteNearbyDistance: 10 kmDriving time: 20 min
Distances: nature

Sea

Direct
Facilities
General facilities

Alarm system

Around the clock

Check-in option

from (time): 14:00Early check-in

Check-out option

until (time): 12:00Late check-out

Outdoor furniture

Concierge service

EnglishGermanRussianArabic

Limousine service

On requestFor a feeThird-party operator

Dry cleaning/laundry service

Service hours:
  Mon-Sun 08:00-18:00
On requestFor a fee

Air conditioning

Around the clockFree of charge

Luggage storage

Around the clockFree of charge

Multilingual staff

EnglishGermanJapaneseRussianArabicChinese (Traditional)DutchUkrainian

Parking

Hotel-owned/privateOn-siteFree of chargeSecureVideo surveillanceCoveredOpen-air/roofless

Cash machine

On the premisesNumber: 3

Check-in/out service

Service hours:
  Mon-Sun 00:00-24:00
Around the clock

Lift

Wheelchair accessibleNumber: 3

Bell service

Around the clock

Internet access

Free of chargeHigh-speed WiFi

Laundry service

Service hours:
  Mon-Sun 08:00-18:00
On requestFor a fee

Medical assistance

Around the clockFor a feeThird-party operatorEnglishArabic

Hotel doctor

Service hours:
  Mon-Sun 00:00-24:00
Around the clockFree of chargeTreatment roomsEnglishArabic

Reception

In the main buildingAir conditioningEnglishGermanJapaneseRussianArabicChinese (Traditional)

Lobby

Air conditioning

Security service

Around the clock

Smoke/fire detector

Transfer service

Around the clockFor a feeThird-party operator

Wake-up service

On request

Cloakroom

WiFi

In the main buildingIn the lobbyIn the spa areaIn the pool areaIn public areasFree of chargeHigh-speed WiFi

Ironing service

On requestFor a fee

First aid kit

Fire extinguisher

Postal services

Telephone

Smoking area

Open-air/rooflessAir conditioning

Non-smoking area

Food & drinks

Restaurant

The Citadel Restaurant
Name: The Citadel RestaurantService hours:
  Mon-Sun 19:00-21:30
SmokingNon-smokingIn the main buildingHigh-speed WiFiBuffetIndoorAir conditioningNo pets allowedWith outdoor areaVegetarian cuisineMiddle Eastern cuisineArabic foodTurkish cuisineOriental cuisineHalal foodMoroccan cuisineFor guests onlyNo swimwear (dress code)Casual (dress code)
Culina Restaurant
Name: Culina RestaurantService hours:
  Mon-Sun 07:00-10:00,12:30-14:30,19:00-21:30,22:00-24:00
SmokingNon-smokingIn the main buildingHigh-speed WiFiBuffetIndoorAir conditioningNo pets allowedWith outdoor areaVegetarian cuisineInternational cuisineMediterranean cuisineFor guests onlyNo swimwear (dress code)Casual (dress code)
East & West Restaurant
Name: East & West RestaurantService hours:
  Mon-Sun 19:00-21:30
Access via rampAccess via stairsSmokingNon-smokingIn the pool areaHigh-speed WiFiBuffetIndoorAir conditioningNo pets allowedWith outdoor areaVegetarian cuisineThai cuisineChinese cuisineAsian cuisineIndian cuisineFor guests onlyNo swimwear (dress code)Casual (dress code)
Alfredo Restaurant
Name: Alfredo RestaurantService hours:
  Mon-Sun 08:30-11:00,13:00-15:00,19:00-21:30
SmokingNon-smokingIn the pool areaHigh-speed WiFiBuffetIndoorNo pets allowedWith outdoor areaVegetarian cuisineInternational cuisineItalian cuisineFor guests onlyNo swimwear (dress code)Casual (dress code)
Rocks Lounge
Name: Rocks LoungeService hours:
  Mon-Sun 18:30-21:00
Non-smokingIn the main buildingHigh-speed WiFiSet menuIndoorAir conditioningNo pets allowedHigh chairVegetarian cuisineItalian cuisineGuest placementReservation necessaryNo swimwear (dress code)Casual (dress code)

Lounge bar

Palm Pool Bar
Name: Palm Pool BarService hours:
  Mon-Sun 10:00-18:00
OutdoorFor guests only
Beach Bars
Name: Beach BarsService hours:
  Mon-Sun 10:00-18:00
OutdoorNumber: 3For guests only
Marina Café
Name: Marina CaféService hours:
  Mon-Sun 10:00-24:00
IndoorWith outdoor areaFor guests only
Infinity Pool Bar
Name: Infinity Pool BarService hours:
  Mon-Sun 10:00-18:00
OutdoorFor guests only
Columbus Cafe
Name: Columbus CafeService hours:
  Mon-Sun 08:30-24:00
Bavarian Bar
Name: Bavarian BarService hours:
  Mon-Sun 18:00-23:00
For guests only

Lobby bar

Name: Lobby BarSmokingAround the clockIn the main buildingAir conditioningFor guests only

Café

Columbus Café
Name: Columbus CaféService hours:
  Mon-Sun 08:30-24:00
PatisserieIndoorAir conditioningWith outdoor areaFor guests only
Starbucks Café
Name: Starbucks CaféService hours:
  Mon-Sun 10:00-23:00
Non-smokingIndoorAir conditioningWith outdoor areaVISAMasterCardApple PayFor guests only

Ice cream parlour

Name: Ice Cream StationService hours:
  Mon-Sun 12:30-18:30
Non-smoking

Patisserie

Name: BakeryService hours:
  Mon-Sun 11:00-22:00
SmokingNon-smokingIndoorAir conditioningWith outdoor area

Room service

On requestFor a fee

Snack bar

Pizza Station
Name: Pizza StationService hours:
  Mon-Sun 14:00-17:00,19:00-24:00
OutdoorFor guests only
Pasta House
Name: Pasta HouseService hours:
  Mon-Sun 14:00-17:00,21:00-23:00
OutdoorFor guests only
Entertainment & lifestyle

Wedding services

Disco

Name: Golden BuddhaFor a feeAge: 16Air conditioningCocktails

Hairdressing salon

Service hours:
  Mon-Sun 10:00-19:00
In the main buildingFor a feeThird-party operatorFor guests only

Shops

Service hours:
  Mon-Sun 10:00-22:00
On the premisesThird-party operator

Souvenir shop

Service hours:
  Mon-Sun 10:00-22:00
Third-party operator

Tour desk

In the main buildingThird-party operator

Minimarket

Shopping

Pharmacy

Service hours:
  Mon-Sun 09:30-22:00
On-site
Outdoor facilities & pools

Children's pool

Service hours:
  Mon-Sun 08:00-19:00
Free of chargeSecureOpen-air/rooflessMaximum depth: 0.30 mFreshwaterMinimum age: 2

Sun loungers

Free of charge

Outdoor pool

Name: Palm PoolService hours:
  Mon-Sun 08:00-19:00
Free of chargeSecureOpen-air/rooflessSize: 700 sqmMaximum depth: 125 mFreshwaterHeated

Parasols

Free of charge

Infinity pool

Infinity pool #1
Service hours:
  Mon-Sun 08:00-19:00
On the rooftop terraceFree of chargeMaximum depth: 140 m
Infinity pool #2
Service hours:
  Mon-Sun 08:00-19:00
On the rooftop terraceFree of chargeMaximum depth: 120 mHeated

Sun terrace

Terrace

Bath towels

Free of charge

Bali bed

Subject to availabilityFree of charge

Changing rooms

Flip-flops recommendedFree of chargeCovered
Rooms
AvailableFees may apply Not available
Room
Size in sqm
Maximum occupancy (total)
Accessible toilet
Air conditioning
Balcony or terrace
Bathrobes
Bathroom
Bed linen
Bidet
Blackout curtains
Breakfast
Dressing room
Extra bed
Ground floor
Hairdryer
Heating
Housekeeping
International channels
Ironing set
Kettle
King-size bed
Living room
Lower floor
Magnifying mirror
Marina view
Mineral water
Minibar
Number of family rooms
Number of non-smoking rooms
Outdoor furniture
Pool (shared)
Power socket
Private entrance
Reading light
Room service
Safe
Sea view
Separate bedrooms
Shower
Slippers
Smoke alarm
Sofa bed
Tea and coffee making facilities
Telephone
Telephone (bathroom)
Tiled floor
Toilet
Toiletries
Towel selection
Transfer service
Travel adapter
TV
Twin beds
Upper floor
Wardrobe
WiFi
Deluxe, Double Room, Sea View (Deluxe Room Sea View)--
Deluxe, Family Room, Sea View (Family Room Sea View)--
Deluxe, Suite, Sea View (Junior Suite Sea View)--
Executive, Suite, Sea View (Royal Suite Sea View)--
Standard, Double Room, Marina View (Standard Room Marina View)--
Standard, Double Room, Sea View (Standard Room Sea View)--
Superior, Double Room, Sea View (Superior Swim Up Room (Adults Only))--
Deluxe, Double Room, Sea View (Deluxe Room Sea View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Deluxe, Family Room, Sea View (Family Room Sea View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

Separate bedrooms

Number: 2

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Deluxe, Suite, Sea View (Junior Suite Sea View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Living room

Air conditioningTiles

Dressing room

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Executive, Suite, Sea View (Royal Suite Sea View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Standard, Double Room, Marina View (Standard Room Marina View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Standard, Double Room, Sea View (Standard Room Sea View)
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Marina view

Marina view
Room types & layout

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Superior, Double Room, Sea View (Superior Swim Up Room (Adults Only))
Location

Ground floor

Upper floor

Lower floor

Beds

Twin beds

Length: 200 mWidth: 120 m100% cotton beddingMattress protectorFibre pillows

Power socket

Extra bed

On requestFree of chargeLength: 200 mWidth: 100 mReservation necessary100% cotton beddingMattress protectorFibre pillows

King-size bed

Length: 200 mWidth: 180 m100% cotton beddingMattress protectorFibre pillows

Sofa bed

Length: 257 mWidth: 94 m100% cotton beddingFibre pillows

Bed linen

100% cotton beddingMattress protectorFibre pillowsTop sheetBlanketExtra blanket
Location/View

Sea view

Room types & layout

Pool (shared)

Service hours:
  Mon-Sun 08:00-19:00
Free of chargeOutdoorFreshwater

Balcony or terrace

Free of chargeTiles

Bathroom

Air conditioningTiles

Private entrance

Facilities

Outdoor furniture

Travel adapter

On requestFree of charge

Air conditioning

Free of chargeIndividual

Ironing set

On request

Heating

Free of chargeIndividual

Minibar

DailyFree of charge

Telephone

Safe

Free of charge

Slippers

On request

Smoke alarm

Tiled floor

TV

Free of chargeSatellite TVFlat-screenInternational TV channels

Voltage

220

WiFi

Free of chargeHigh-speed WiFi

International channels

EnglishGermanPolishFrenchRussianArabicDutch

Mineral water

DailyFree of charge

Blackout curtains

Wardrobe

Reading light

Kettle

Free of charge

Housekeeping

Daily
Bathroom

Bathrobes

Free of charge

Bidet

Towel selection

Toiletries

Free of chargeToothbrushShampooSoapConditionerShower capShower gel

Hairdryer

Telephone

Magnifying mirror

Free of charge

Shower

Toilet

Toilet paper
Kitchen/Kitchenette

Tea and coffee making facilities

Entertainment

Entertainment programme for adults

Service hours:
  Mon-Sun 10:00-12:30,15:00-16:30,21:30-23:00
Free of chargeOutdoorEnglishGermanFrenchRussianArabicFinnishUkrainian

Kids' disco

Service hours:
  Mon-Sun 20:00-20:30
On the premisesFree of chargeOutdoorMinimum age: 4Maximum age: 12

Live sports broadcasts

On the premisesFree of charge

Kids' club

Service hours:
  Mon-Sun 10:00-12:30,15:00-16:30
On the premisesFree of chargeIndoorMinimum age: 4Maximum age: 12
Wellness

Beauty retreat

On-siteFor a feeTreatment roomsReservation necessaryFor adults only

Beauty salon

Service hours:
  Mon-Sun 10:00-19:00
On-siteIn the main buildingFor a feeThird-party operatorTreatment roomsReservation necessary

Hammam

Service hours:
  Mon-Sun 10:00-19:00
Flip-flops recommendedIn the spa areaFor a feeThird-party operatorReservation necessaryFor adults onlyCloakroom

Massage treatments

In the spa areaFor a feeThird-party operatorTreatment roomsBack massageFoot massageFull body massageNeck massageHand massageHead massageCouples' massage

Sauna

Service hours:
  Mon-Sun 10:00-19:00
Flip-flops recommendedIn the spa areaFor a feeThird-party operatorAge: 16Limited usage time per guestLimited number of peopleFor guests onlyFor adults onlyCloakroom

Spa

Service hours:
  Mon-Sun 10:00-19:00
Flip-flops recommendedOn-siteIn the pool areaFor a feeThird-party operatorTreatment roomsIndoorAge: 16Reservation necessaryMinimum age: 16For guests onlyAdults only areaCloakroom

Steam bath

Flip-flops recommendedIn the spa areaFor a feeThird-party operatorReservation necessaryFor adults only

Thalassotherapy

In the spa areaFor a feeThird-party operatorTreatment rooms

Facial treatments

On the premisesFor a feeThird-party operatorTreatment roomsReservation necessary

Waxing

Service hours:
  Mon-Sun 10:00-19:00
In the spa areaFor a feeThird-party operatorTreatment rooms

Footbaths

On the premisesFor a feeThird-party operatorReservation necessary

Body scrub

In the spa areaFor a feeThird-party operatorReservation necessary

Manicure

On the premisesFor a feeThird-party operatorReservation necessary

Massage chair

In the spa areaFor a fee

Pedicure

On the premisesFor a feeThird-party operatorReservation necessary

Relaxation area

Service hours:
  Mon-Sun 10:00-19:00
Flip-flops recommendedIn the spa areaFor a feeFor adults onlyAdults only area

Aromatherapy

In the spa areaFor a feeThird-party operatorTreatment rooms

Cellulite treatment

In the spa areaFor a feeThird-party operatorTreatment rooms

Cleopatra bath

Flip-flops recommendedIn the spa areaFor a feeThird-party operatorReservation necessary

Reflexology massage

In the spa areaFor a feeThird-party operatorTreatment rooms
Sports
Sports: general

Tennis court

On-siteFor a feeHard courtOutdoorReservation necessary

Aerobics

On-siteFree of chargeOutdoor

Billiards/pool

On the premisesFree of charge

Boccia

On-siteFree of charge

Darts

On the premisesFree of charge

Gym

Service hours:
  Mon-Sun 07:30-20:00
Personal trainerOn-siteFree of chargeIndoorAir conditioningMinimum age: 16

Table tennis

On-siteFree of chargeIndoor

Yoga

Beach and watersports

Aqua aerobics

On-siteFree of charge

Beach volleyball

On the premisesFree of charge

Diving

Personal trainerSports equipment hireCourses offeredOn the premisesFor a feeThird-party operator

Snorkelling

Sports equipment hireOn the premisesFor a feeThird-party operator

Other water sports

Sports equipment hireOn the premisesFor a feeThird-party operator
Board
Catering services

Breakfast

Service hours:
  Mon-Sun 07:00-11:00
Free of chargeEarly-riserLate-riserBuffetContinentalTakeaway optionFor guests onlyNo swimwear (dress code)Casual (dress code)

Lunch

Service hours:
  Mon-Sun 12:30-14:30
Free of chargeBuffetVegetarian cuisineAmerican cuisineFor guests onlyCasual (dress code)

Dinner

Service hours:
  Mon-Sun 18:30-22:00
Free of chargeBuffetÀ la carteSet menuFor guests onlyNo swimwear (dress code)Casual (dress code)

All-inclusive

Service hours:
  Mon-Sun 00:00-24:00
Around the clockBuffetÀ la carteSet menuChocolate/BiscuitsSandwichesPancakesTeaFruitPastriesFinger foodIce creamCold cutsJamCoffeeCocktailsDrinks selectionWineThemed evenings

Snacks

Free of chargeChocolate/BiscuitsSandwichesPastriesFinger foodIce creamCold cutsTakeaway option

Drinks included

Service hours:
  Mon-Sun 10:00-24:00
Cocktails
Additional offers

Private dining

On requestFree of chargeSet menuIndoorFrequency per stay: 1Reservation necessary

Alcoholic drinks

CocktailsDrinks selectionWine

Children's meals

Free of chargeBuffet

Diet meals

On requestFree of charge

Gluten-free meals

On requestFree of charge

Live cooking

Free of charge

Non-alcoholic drinks

Free of chargeDrinks selection

Vegetarian meals

On requestFree of charge

Welcome drink

In the lobby

Allergy-friendly meals

Halal meals

Free of charge

Vegan meals

On requestFree of charge

Lactose-free meals

On requestFree of charge
Payment options

Payment options

VISAMasterCardCash
Sustainability
Standards / Certificates

Green Star Hotel

Recycling

Compostable single-use items

Recyclable single-use items

Waste sorting (Public areas)

Waste sorting (Rooms)

Recycling bins/Waste recycling

Recycling programme

Energy

Energy-efficient lighting

Energy-efficient heating/cooling

Key card switch

Electricity from renewable energy sources

Auditing sustainability

Building insulation

Annual energy reduction

Water exploitation

Coral gardens

Sustainable water management

Water-saving showers

Water-saving toilets

Food handling

Organic food

Food composting

Locally produced food

Share (percentage): 85

Food waste prevention

Plastic and disposable items

Refillable dispensers

Ethics

Information (local ecosystems/culture/etiquette)

Employment of local staff

Equal opportunities for local staff

No harm to wildlife

Measures to prevent human trafficking

Prioritisation of local businesses

Wage monitoring

Miscellaneous

Towel change optional

Linen change optional

Strategy to avoid invasive species

Hygiene
General

Health checks on staff

Hygiene training for staff

Sanitiser dispenser

Safety measures

Hand hygiene training for employees

Protective equipment for employees

Additional hygiene measures in catering

Services

Disinfection of high-touch surfaces

Daily

Laundry washed at a minimum of 60°C/140°F

Standards

Intertek Cristal

Miscellaneous

Video surveillance

In public areas

Grounds enclosed

Rich Media

Accommodation video

Accommodation info link

URL: Website

Location

Set in a quiet spot on the outskirts of Sahl Hasheesh, the resort sits directly on a private stretch of sandy and pebbly beach with hotel sun loungers and parasols, and the sea right at the doorstep. Hurghada International Airport is around 20 km away, making the Red Sea coastline feel close from the moment of arrival.

Facilities

Pickalbatros Citadel Resort is a non-smoking resort with a polished, eco-friendly outlook and a strong sense of ease, supported by multilingual staff, concierge service and round-the-clock luggage storage. Days revolve around freshwater swimming, from the heated Palm Pool to a heated rooftop infinity pool, with sun terraces, bath towels and Bali beds subject to availability. High-speed WiFi covers key public areas including the lobby, pool area and spa area, while free on-site private parking keeps arrivals and departures simple. A minimarket, on-site shops run by external operators and wedding services add extra convenience, alongside practical services such as laundry and ironing for a fee on request, plus transfers and limousine arrangements for a fee via independent operators.

Rooms

Accommodation spans double rooms, family rooms, junior suites and suites, with sea views a defining feature and marina views also offered in selected rooms. Each room is individually air-conditioned and includes high-speed WiFi, a safe, a flat-screen satellite TV with international channels, a daily minibar, a kettle, blackout curtains, a wardrobe, outdoor furniture and daily housekeeping, with an ironing set and slippers on request. Bedding includes a choice of king-size bed or twin beds, with a sofa bed, while cots are available on request and extra beds are offered on request with reservation necessary. Tea and coffee making facilities are provided. Bathrooms are air-conditioned and come with a shower, bathrobes, bidet, toiletries, a hairdryer, a magnifying mirror and a towel selection. For added space, Family Room Sea View layouts feature two separate bedrooms, while Superior Swim Up Room (Adults Only) includes access to a shared outdoor freshwater pool, and Junior Suite Sea View adds a living room and dressing room.

Sports and Entertainment

Entertainment carries an easy holiday rhythm, with an outdoor adults’ programme, live sports broadcasts on the premises, and family-friendly touches including an indoor kids’ club and an outdoor kids’ disco. Fitness is well covered with an air-conditioned indoor gym and personal trainer support, alongside yoga, aerobics and aqua aerobics, plus sociable games such as table tennis, darts, boccia and billiards. On the beach, volleyball adds to the daytime energy, while tennis is offered for a fee with reservation necessary, and the Red Sea setting lends itself to diving, snorkelling and other water sports for a fee through external providers, with courses offered. For slower moments, a spa and a wide range of treatments are available for a fee through independent operators, with reservation necessary for selected facilities including the hammam, sauna, steam bath and relaxation area, all within an adults-only area.

Meals

Dining is generous and varied, with breakfast served as a buffet with continental choices and early-riser and late-riser options, plus buffet lunches and dinners complemented by à la carte and set-menu service. All-inclusive is offered around the clock and spans buffet, à la carte and set-menu dining, themed evenings, finger food, cocktails and wine. Four buffet restaurants set the tone with international and regional flavours, while Rocks Lounge adds a reservation-required set-menu experience, and the scene is rounded out by cafés, a bakery and patisserie, an ice cream station, and a choice of bars including a 24-hour lobby bar and beach bars. Halal meals are available, and diet-led options including gluten-free, vegan, vegetarian and lactose-free dishes are offered on request, with private indoor dining available on request with reservation necessary and room service offered for a fee on request.

Payment options

Payments are accepted in cash and by physical credit cards including MasterCard and Visa.