Paradisus Playa del Carmen - Riviera Maya
Playa del Carmen, Riviera Maya & Cozumel Island, Mexico
GIATA-ID: 261230
Property info
Category
Category (recommended)
Rating: 5
Characteristics
Non-smoking accommodation
Traveller categories
Families
Building information
Built in the year
Year: 2010
Year of last renovation
Year: 2011
Storeys - main building
Number: 4
Number of rooms & other
Number of wheelchair-accessible units
Accessibility
Assistance animals permitted
Location
Beach
Beach
Direct
Beach bar
Facilities
General facilities
Check-in option
from (time): 15:00
Check-out option
until (time): 12:00
Outdoor furniture
Concierge service
EV charging point
Air conditioning
Babysitting service
Luggage storage
Parking
Hotel-owned/private
Cash machine
Lift
Number: 11
Bell service
Internet access
Hotel doctor
Reception
Around the clock
Security service
Around the clock
Transfer service
WiFi
Food & drinks
Restaurant
Sal Steak Cave
Name: Sal Steak CaveService hours:
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Cappella
Name: CappellaService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningItalian cuisineCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningItalian cuisineCasual (dress code)
Lemon Fish
Name: Lemon FishService hours:
Mon-Sun 18:00-23:00For adults onlyCasual (dress code)
Mon-Sun 18:00-23:00For adults onlyCasual (dress code)
Naos
Name: NaosService hours:
Mon-Sun 07:00-11:00,13:00-16:00,18:00-23:00Only included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
Mon-Sun 07:00-11:00,13:00-16:00,18:00-23:00Only included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
The Lunch Box
Name: The Lunch BoxService hours:
Mon-Sun 07:00-11:00,13:00-16:00With outdoor areaInternational cuisineCasual (dress code)
Mon-Sun 07:00-11:00,13:00-16:00With outdoor areaInternational cuisineCasual (dress code)
Bana Family
Name: Bana FamilyService hours:
Mon-Sun 18:00-23:00Only included in All-InclusiveAsian cuisineCasual (dress code)
Mon-Sun 18:00-23:00Only included in All-InclusiveAsian cuisineCasual (dress code)
Tokimeku
Name: TokimekuAir conditioningAsian cuisineFor adults onlyCasual (dress code)
Hadar
Name: HadarService hours:
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Air conditioningInternational cuisineFor adults onlyCasual (dress code)
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Air conditioningInternational cuisineFor adults onlyCasual (dress code)
Cielo
Name: CieloService hours:
Mon-Sun 18:00-23:00Only included in All-InclusiveAir conditioningMexican cuisineCasual (dress code)
Mon-Sun 18:00-23:00Only included in All-InclusiveAir conditioningMexican cuisineCasual (dress code)
Blue Agave Taqueria
Name: Blue Agave TaqueriaService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningMexican cuisineCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningMexican cuisineCasual (dress code)
Celsius
Name: CelsiusService hours:
Mon-Sun 09:00-18:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 09:00-18:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Fahrenheit
Name: FahrenheitService hours:
Mon-Sun 09:00-18:00With outdoor areaFor adults onlyCasual (dress code)
Mon-Sun 09:00-18:00With outdoor areaFor adults onlyCasual (dress code)
Kicks Sports & Fun Bar
Name: Kicks Sports & Fun BarService hours:
Mon-Sun 00:00-01:00,18:00-24:00Air conditioningFor adults onlyCasual (dress code)
Mon-Sun 00:00-01:00,18:00-24:00Air conditioningFor adults onlyCasual (dress code)
Toji
Name: TojiService hours:
Mon-Sun 18:00-23:00Non-smokingFor adults onlyCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingFor adults onlyCasual (dress code)
Kanna Beach Club
Name: Kanna Beach ClubService hours:
Mon-Sun 10:00-17:00Only included in All-InclusiveCasual (dress code)
Mon-Sun 10:00-17:00Only included in All-InclusiveCasual (dress code)
Nube
Name: NubeService hours:
Mon-Sun 18:00-23:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 18:00-23:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
M Bar
Name: M BarService hours:
Mon-Sun 18:00-23:00Air conditioningFor adults onlyCasual (dress code)
Mon-Sun 18:00-23:00Air conditioningFor adults onlyCasual (dress code)
North Avenue Bar
Name: North Avenue BarService hours:
Mon-Sun 10:00-23:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 10:00-23:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
South Avenue Bar
Name: South Avenue BarService hours:
Mon-Sun 10:00-23:00With outdoor areaFor adults onlyCasual (dress code)
Mon-Sun 10:00-23:00With outdoor areaFor adults onlyCasual (dress code)
Swim-Up Bar
Name: Swim-Up BarService hours:
Mon-Sun 09:00-18:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 09:00-18:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Coffee Corner by Nespresso
Name: Coffee Corner by NespressoService hours:
Mon-Sun 00:00-24:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 00:00-24:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Swim-Up Bar The Reserve
Name: Swim-Up Bar The ReserveService hours:
Mon-Sun 09:00-18:00With outdoor areaFor adults onlyCasual (dress code)
Mon-Sun 09:00-18:00With outdoor areaFor adults onlyCasual (dress code)
Twe12lvet
Name: Twe12lvetService hours:
Mon-Sun 12:00-21:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 12:00-21:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Flora
Name: FloraService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningMajor credit cardsLocal cuisineCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningMajor credit cardsLocal cuisineCasual (dress code)
The Winery
Name: The WineryService hours:
Mon-Sun 16:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 16:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Welcome Lounge Bar
Name: Welcome Lounge BarService hours:
Mon-Sun 11:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 11:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Ginger bar
Name: Ginger barService hours:
Mon-Sun 11:00-23:00Only included in All-InclusiveCasual (dress code)
Mon-Sun 11:00-23:00Only included in All-InclusiveCasual (dress code)
Bar
Café
Room service
Around the clock
Snack bar
Entertainment & lifestyle
Wedding services
Hairdressing salon
Souvenir shop
Conferences & events
Conference room
Outdoor facilities & pools
Water park
Children's pool
Garden
Outdoor pool
Terrace
Waterslide
Bali bed
Rooms
| Room | Size in sqm | Maximum occupancy (total) | Air conditioning | Assistance animals permitted | Bathrobes | Blackout curtains | Connecting room | Cot | Desk | Dining area | Double bed | Espresso machine | Garden view | Ground floor | Hairdryer | International channels | Ironing set | King-size bed | Mineral water | Minibar | Number of wheelchair-accessible units | Pool view | Room service | Safe | Shower | Shower and bathtub | Slippers | Smoke alarm | Tea and coffee making facilities | Telephone | Toiletries | Transfer service | Turndown service | TV | Upper floor | Whirlpool bath | WiFi |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Garden View (Family Concierge Junior Suite Nature View) | 58 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Family Concierge Master Suite Nature View) | 106 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Family Concierge Presidential Suite) | 144 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Family Concierge Suite Nature View) | 78 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Junior Suite Nature View) | 58 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Master Suite Nature View) | 106 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Roulette Room Playa del Carmen or La Perla) | 58 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Suite Nature View) | 78 | - | |||||||||||||||||||||||||||||||||||
| Garden View (Two Bedroom Master Suite Nature View) | 184 | - | |||||||||||||||||||||||||||||||||||
| Pool View (Family Concierge Junior Suite Swim Up) | 58 | - | |||||||||||||||||||||||||||||||||||
| Pool View (Family Concierge Master Swim Up Suite) | 106 | - | |||||||||||||||||||||||||||||||||||
| Pool View (Family Concierge Swim Up Suite) | 78 | - |
Garden View (Family Concierge Junior Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
Location/View
Garden view
Room types & layout
Size in sqm
58
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Garden View (Family Concierge Master Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
King-size bed
Location/View
Garden view
Room types & layout
Size in sqm
106
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
Desk
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Garden View (Family Concierge Presidential Suite)
Beds
King-size bed
Location/View
Garden view
Room types & layout
Size in sqm
144
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
Desk
International channels
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Garden View (Family Concierge Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
Double bed
Number: 2
Location/View
Garden view
Room types & layout
Size in sqm
78
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Shower
Rain shower
Whirlpool bath
Outdoor
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Garden View (Junior Suite Nature View)
Location
Ground floor
Upper floor
Location/View
Garden view
Room types & layout
Size in sqm
58
Facilities
Air conditioning
Ironing set
Minibar
Free of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Garden View (Master Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
King-size bed
Location/View
Garden view
Room types & layout
Size in sqm
106
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
Desk
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Garden View (Roulette Room Playa del Carmen or La Perla)
Location/View
Garden view
Room types & layout
Size in sqm
58
Facilities
Air conditioning
Ironing set
Minibar
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Garden View (Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
Double bed
Number: 2
Location/View
Garden view
Room types & layout
Size in sqm
78
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Minibar
Free of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Garden View (Two Bedroom Master Suite Nature View)
Location
Ground floor
Upper floor
Beds
Cot
Location/View
Garden view
Room types & layout
Size in sqm
184
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
Desk
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Pool View (Family Concierge Junior Suite Swim Up)
Location
Ground floor
Beds
Cot
Location/View
Pool view
Room types & layout
Size in sqm
58
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Pool View (Family Concierge Master Swim Up Suite)
Location
Ground floor
Beds
Cot
King-size bed
Location/View
Pool view
Room types & layout
Size in sqm
106
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
Desk
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Whirlpool bath
Outdoor
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Pool View (Family Concierge Swim Up Suite)
Location
Ground floor
Beds
Cot
Double bed
Number: 2
Location/View
Pool view
Room types & layout
Size in sqm
78
Connecting room
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Minibar
On requestFree of charge
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screenInternational TV channels
WiFi
Free of chargeHigh-speed WiFi
International channels
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
On requestToothbrushShampooConditioner
Hairdryer
Shower
Rain shower
Whirlpool bath
Outdoor
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Entertainment
Entertainment programme for adults
Entertainment programme for children
Mini-club
Wellness
Beauty salon
Massage treatments
Spa
Wellness centre
Sports
Sports: general
Gym
Board
Catering services
All-inclusive
Additional offers
Allergy-friendly meals
Payment options
Payment options
VISAMasterCardAmerican ExpressCash
Location
Set in Playa del Carmen, the resort enjoys a direct beachfront setting with a beach bar for easy pauses between sea and sand. The Riviera Maya backdrop lends a bright, coastal atmosphere that suits both laid-back days and lively evenings by the shore.
Facilities
Paradisus Playa del Carmen - Riviera Maya is a non-smoking, family-friendly resort with a polished, contemporary feel and thoughtful services such as a 24-hour reception, concierge and luggage storage. Days revolve around the outdoor pool scene, with a children’s pool, waterslide and a water park set among gardens and terraces, while Bali beds add a relaxed, resort-style touch. Practical comforts include WiFi, hotel-owned private parking and an EV charging point, alongside a bell service and transfer service. A hairdressing salon and wedding services complete the picture for stays that blend ease with celebration.
Rooms
Accommodation is arranged as spacious suites with garden or pool views, ranging from junior suites to larger master and two-bedroom options, with standout choices including the Family Concierge Presidential Suite. Each suite features air conditioning and a living room, alongside high-speed WiFi, a safe and a flat-screen TV with international channels, plus an ironing set and blackout curtains for added comfort. Sleeping arrangements vary by suite and may include a king-size bed or double beds, with a sofa bed and a cot offered in selected layouts. Tea and coffee making facilities are included, while an espresso machine is offered in selected suites. Bathrooms include bathrobes and a hairdryer, with toiletries offered either as standard or on request, and each suite is equipped with a rain shower alongside either a bathtub or a shower, with an outdoor whirlpool bath featured in many categories.
Sports and Entertainment
A well-rounded programme brings the resort to life, with dedicated entertainment for adults and for children, plus a mini-club that adds structure to family holidays. For active moments, the gym supports simple daily routines, while the spa sets a calmer pace with massage treatments and beauty salon services for restorative downtime.
Meals
Dining is centred on an all-inclusive arrangement, supported by around-the-clock room service and a snack bar for flexible grazing. A broad restaurant line-up spans Italian, Mexican, Asian and international flavours, with several venues air-conditioned and others opening onto outdoor areas for a more breezy, holiday rhythm. The scene is complemented by a café and a selection of bars, including options by the beach and pool. Allergy-friendly meals are also offered.
Payment options
Payment is accepted in cash and by major cards including American Express, MasterCard and Visa.