Paradisus Cancún
Cancun, Yucatán Peninsula, Mexico
GIATA-ID: 1996
Property info
Category
Category (recommended)
Rating: 5
Characteristics
Non-smoking accommodation
Building information
Built in the year
Year: 1989
Year of last renovation
Year: 2026
Storeys - main building
Number: 8
Number of rooms & other
Number of wheelchair-accessible units
Accessibility
Assistance animals permitted
Step-free access
Location
Beach
Beach
Direct
Beach bar
Facilities
General facilities
Check-in option
from (time): 15:00
Check-out option
until (time): 12:00
Concierge service
Air conditioning
Luggage storage
Parking
Cash machine
Lift
Number: 5
Bell service
Hotel doctor
Reception
Around the clock
Security service
Around the clock
Transfer service
WiFi
Food & drinks
Restaurant
Sal Steak Cave
Name: Sal Steak CaveService hours:
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Cappella
Name: CappellaService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveItalian cuisineCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveItalian cuisineCasual (dress code)
Gastro Hall
Name: Gastro HallService hours:
Mon-Sun 06:30-11:00,12:30-16:00,18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
Mon-Sun 06:30-11:00,12:30-16:00,18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
Kanna Beach Club
Name: Kanna Beach ClubService hours:
Mon-Sun 10:00-18:00Major credit cardsCasual (dress code)
Mon-Sun 10:00-18:00Major credit cardsCasual (dress code)
Vibra
Name: VibraService hours:
Mon-Sun 07:00-11:00,18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
Mon-Sun 07:00-11:00,18:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningInternational cuisineCasual (dress code)
Santé
Name: SantéService hours:
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Non-smokingWith outdoor areaMediterranean cuisineFor adults onlyCasual (dress code)
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Non-smokingWith outdoor areaMediterranean cuisineFor adults onlyCasual (dress code)
Kao
Name: KaoService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Agua Marina
Name: Agua MarinaService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Taquería Blue Agave
Name: Taquería Blue AgaveService hours:
Mon-Sun 11:00-18:00,19:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningLocal cuisineCasual (dress code)
Mon-Sun 11:00-18:00,19:00-23:00Non-smokingOnly included in All-InclusiveAir conditioningLocal cuisineCasual (dress code)
Fahrenheit Bar
Name: Fahrenheit BarService hours:
Mon-Sun 10:00-19:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 10:00-19:00Only included in All-InclusiveWith outdoor areaCasual (dress code)
Coffee Corner by Nespresso
Name: Coffee Corner by NespressoService hours:
Mon-Sun 00:00-24:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 00:00-24:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Ginger Lounge Bar
Name: Ginger Lounge BarService hours:
Mon-Sun 10:00-23:00Only included in All-InclusiveAir conditioningCasual (dress code)
Mon-Sun 10:00-23:00Only included in All-InclusiveAir conditioningCasual (dress code)
Kao Bar
Name: Kao BarService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Blue Agave Bar
Name: Blue Agave BarService hours:
Mon-Sun 17:00-22:00Non-smokingOnly included in All-InclusiveAir conditioningCasual (dress code)
Mon-Sun 17:00-22:00Non-smokingOnly included in All-InclusiveAir conditioningCasual (dress code)
Santé Bar
Name: Santé BarNon-smokingFor adults onlyCasual (dress code)
Pool Bar
Name: Pool BarService hours:
Mon-Sun 10:00-18:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 10:00-18:00Non-smokingOnly included in All-InclusiveCasual (dress code)
The Shack
Name: The ShackService hours:
Mon-Sun 12:00-17:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 12:00-17:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Zesty
Name: ZestyService hours:
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingOnly included in All-InclusiveCasual (dress code)
Twe12lvet
Name: Twe12lvetService hours:
Mon-Sun 12:00-17:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Mon-Sun 12:00-17:00Non-smokingOnly included in All-InclusiveWith outdoor areaCasual (dress code)
Bar
Lounge bar
Café
Room service
Around the clock
Snack bar
Entertainment & lifestyle
Wedding services
Souvenir shop
Conferences & events
Conference room
Outdoor facilities & pools
Sun loungers
Garden
Outdoor pool
Poolside bar
Bath towels
Waterslide
Bali bed
Rooms
| Room | Size in sqm | Maximum occupancy (total) | Air conditioning | Assistance animals permitted | Bathrobes | Blackout curtains | Connecting room | Desk | Dining area | Espresso machine | Executive lounge access | Fire extinguisher | Hairdryer | Ironing set | King-size bed | Lagoon view | Living room | Microwave | Mineral water | Number of wheelchair-accessible units | Pillow selection | Room service | Safe | Sea view | Shower | Shower and bathtub | Slippers | Smoke alarm | Tea and coffee making facilities | Telephone | Toiletries | Transfer service | Turndown service | TV | USB chargers | Whirlpool bath | WiFi |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lagoon View (Family Concierge Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Family Concierge Suite Sunset View) | 52 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Family Concierge Two Bedroom Sunset View) | 102 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Master Suite Sunset View) | 61 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Suite Sunset View) | 52 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Two Bedroom Master Suite) | 102 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Master Suite Sunset View) | 60 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Suite Sunset View) | 55 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Suite Ocean View) | 55 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Two Bedroom Ocean View) | 102 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Suite Governor ) | 133 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Master Suite Ocean View) | 60 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Presidential Suite) | 319 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Suite Ocean View) | 55 | - |
Lagoon View (Family Concierge Junior Suite Sunset View)
Location
Executive lounge access
Beds
Pillow selection
Location/View
Lagoon view
Room types & layout
Size in sqm
44
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screen
WiFi
Free of charge
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Lagoon View (Family Concierge Suite Sunset View)
Location
Executive lounge access
Beds
Pillow selection
Location/View
Lagoon view
Room types & layout
Size in sqm
52
Facilities
Air conditioning
Ironing set
Safe
Slippers
Smoke alarm
TV
CableFlat-screen
WiFi
Free of charge
Desk
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Lagoon View (Family Concierge Two Bedroom Sunset View)
Location
Executive lounge access
Location/View
Lagoon view
Room types & layout
Living room
Separate
Size in sqm
102
Connecting room
Facilities
Air conditioning
Ironing set
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screen
WiFi
Free of charge
Fire extinguisher
USB chargers
Blackout curtains
Bathroom
Bathrobes
Toiletries
Shampoo
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Lagoon View (Junior Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room
Size in sqm
44
Facilities
Air conditioning
Ironing set
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Lagoon View (Premium Master Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room
Separate
Size in sqm
61
Dining area
Facilities
Air conditioning
Ironing set
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Kitchen/Kitchenette
Microwave
Tea and coffee making facilities
Lagoon View (Premium Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room
Separate
Size in sqm
52
Dining area
Facilities
Air conditioning
Ironing set
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Kitchen/Kitchenette
Microwave
Tea and coffee making facilities
Lagoon View (Premium Two Bedroom Master Suite)
Location/View
Lagoon view
Room types & layout
Living room
Separate
Size in sqm
102
Dining area
Facilities
Air conditioning
Ironing set
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Kitchen/Kitchenette
Microwave
Tea and coffee making facilities
Lagoon View (The Reserve Adults Only Junior Suite Sunset View)
Beds
Pillow selection
Location/View
Lagoon view
Room types & layout
Living room
Size in sqm
44
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Lagoon View (The Reserve Adults Only Master Suite Sunset View)
Beds
King-size bed
Location/View
Lagoon view
Room types & layout
Living room
Separate
Size in sqm
60
Facilities
Air conditioning
Ironing set
Turndown service
Safe
Slippers
Smoke alarm
TV
Flat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Lagoon View (The Reserve Adults Only Suite Sunset View)
Beds
Pillow selection
King-size bed
Location/View
Lagoon view
Room types & layout
Living room
Size in sqm
55
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (Family Concierge Junior Suite Ocean View)
Beds
Pillow selection
Location/View
Sea view
Room types & layout
Living room
Size in sqm
44
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Ocean View (Family Concierge Suite Ocean View)
Beds
Pillow selection
Location/View
Sea view
Room types & layout
Living room
Size in sqm
55
Facilities
Air conditioning
Ironing set
Turndown service
Safe
Slippers
Smoke alarm
TV
Flat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (Family Concierge Two Bedroom Ocean View)
Location
Executive lounge access
Beds
Pillow selection
Location/View
Sea view
Room types & layout
Living room
Separate
Size in sqm
102
Connecting room
Facilities
Air conditioning
Ironing set
Telephone
Safe
Slippers
Smoke alarm
TV
CableFlat-screen
WiFi
Free of charge
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
Shampoo
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (Junior Suite Ocean View)
Location/View
Sea view
Room types & layout
Living room
Size in sqm
44
Facilities
Air conditioning
Ironing set
Telephone
Safe
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee making facilities
Ocean View (Suite Governor )
Beds
Pillow selection
King-size bed
Location/View
Sea view
Room types & layout
Living room
Separate
Size in sqm
133
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Whirlpool bath
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (The Reserve Adults Only Junior Suite Ocean View)
Beds
Pillow selection
King-size bed
Location/View
Sea view
Room types & layout
Living room
Size in sqm
44
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (The Reserve Adults Only Master Suite Ocean View)
Beds
Pillow selection
King-size bed
Location/View
Sea view
Room types & layout
Living room
Separate
Size in sqm
60
Facilities
Air conditioning
Ironing set
Turndown service
Safe
Slippers
Smoke alarm
TV
Flat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (The Reserve Adults Only Presidential Suite)
Beds
Pillow selection
King-size bed
Location/View
Sea view
Room types & layout
Living room
Separate
Size in sqm
319
Dining area
Facilities
Air conditioning
Ironing set
Turndown service
Safe
Slippers
Smoke alarm
TV
Flat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Ocean View (The Reserve Adults Only Suite Ocean View)
Beds
Pillow selection
King-size bed
Location/View
Sea view
Room types & layout
Living room
Size in sqm
55
Facilities
Air conditioning
Ironing set
Turndown service
Telephone
Safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
WiFi
Free of chargeHigh-speed WiFi
Desk
Fire extinguisher
Mineral water
Free of charge
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower and bathtub
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee making facilities
Entertainment
Entertainment programme for adults
Wellness
Hydrotherapy
Massage treatments
Sauna
Spa
Sports
Sports: general
Gym
Beach and watersports
Beach volleyball
Board
Catering services
All-inclusive
Additional offers
Children's meals
Buffet
Allergy-friendly meals
Payment options
Payment options
Debit cardsVISAMasterCardAmerican Express
Location
Set directly on the beach in Cancún, the hotel enjoys an easy, sun-soaked setting where days naturally drift between sand and sea. A beach bar adds to the laid-back shoreline atmosphere, making the coast a constant backdrop to the stay.
Facilities
Paradisus Cancún is a non-smoking accommodation with a polished resort feel, supported by a 24-hour reception, concierge service and bell service, alongside WiFi, parking and luggage storage. Outdoors, a garden setting frames an adults-only pool with sun loungers, bath towels and a poolside bar, with a waterslide and Bali beds adding a relaxed, holiday rhythm. Air conditioning runs throughout, while transfer and babysitting services and wedding services complete the wider offering.
Rooms
Accommodation is arranged across suites and junior suites with lagoon or sea views, with options that include The Reserve Adults Only and Family Concierge categories. In-room comforts include air conditioning, a safe and an ironing set, alongside WiFi, a flat-screen TV, blackout curtains and thoughtful touches such as mineral water, with many layouts also featuring a living room and a balcony or terrace. Bedding options vary by category and may include a king-size bed, sofa bed and pillow selection. Kitchen facilities are offered in selected suites, ranging from tea and coffee making facilities and an espresso machine to a kitchen with microwave. Bathrooms are fitted either with a shower or a bathtub, with many featuring rain showers, while bathrobes, toiletries and a hairdryer are provided in selected room types.
Sports and Entertainment
A varied programme is offered for both adults and children, complemented by a mini-club that brings a lively holiday pace to the day. Active moments are well covered with a gym and beach volleyball, while quieter hours are shaped by the spa, with hydrotherapy, sauna and massage treatments creating a restorative counterpoint to the sunshine.
Meals
Dining is centred on an all-inclusive arrangement, with around-the-clock room service adding flexibility from morning through late evening. The restaurant line-up spans Italian and international choices, with local flavours also represented, while selected venues bring an adults-only ambience and some settings open out to the fresh air. A café, lounge bar and snack bar keep things informal between meals, and allergy-friendly dishes and buffet children’s meals are also offered.
Payment options
Payment is accepted by American Express, MasterCard and Visa, with debit cards also welcomed.