Iberostar Waves Quetzal

Playa del Carmen, Riviera Maya & Cozumel Island, Mexico

GIATA-ID: 2033

Address

Avenida Xaman-Ha Lote Hotelero 2 77710 Playa del Carmen Quintana Roo

Phones

+52 984 8772000

Chains

Iberostar Hotels & Resorts (Parent)

Emails

qtzrp1@iberostar.com

Urls

https://www.iberostar.com/hoteles/riviera-maya/iberostar-quetzal
Property info
Traveller categories

Beach holidaymakers

Families

Wedding travellers

Building information

Built in the year

Year: 1997
Number of rooms & other

Number of family rooms

Number of wheelchair-accessible units

Number: 3

Number of rooms (total)

Number: 350
Location
Beach

Beach

Direct

Sun loungers on the beach

Parasols on the beach

Distances: nature

Sea

Direct
Facilities
General facilities

Babysitting service

For a fee

Parking

Bell service

Laundry service

For a fee

Medical assistance

For a fee

Reception

WiFi

Free of charge
Food & drinks

Restaurant

With outdoor areaNumber: 5Mexican cuisineMediterranean cuisineJapanese cuisineItalian cuisine

Bar

With outdoor areaNumber: 5

Ice cream parlour

Entertainment & lifestyle

Hairdressing salon

Shops

Tour desk

Third-party operator
Conferences & events

Conference room

Number: 4
Outdoor facilities & pools

Children's pool

Sun loungers

Outdoor pool

Number: 4

Parasols

Sun terrace

Bath towels

Rooms
Double Room (Premium cerca de la piscina)
Family Room (Two-Bedroom Family)
Ocean View (Junior Suite Ocean Front)
Premium Room
Sea View (Junior Suite frente al Mar con acceso a la playa)
Standard Double Room Garden View (Premium Garden View)
Suite (Junior Suite)
Superior Double Room (Double Near Beach)
Beds

Double bed

Number: 2

King-size bed

Location/View

Sea view

Garden view

Room types & layout

Bathroom

Facilities

Air conditioning

Minibar

Telephone

Safe

TV

Fan

WiFi

Free of charge
Bathroom

Toiletries

Hairdryer

Magnifying mirror

Baby bath

Entertainment

Entertainment programme for adults

Entertainment programme for children

Mini-club

Wellness

Beauty retreat

Hammam

Massage treatments

Sauna

Spa

Whirlpool bath

Sports
Sports: general

Tennis court

Number: 2

Gym

Tennis

Board
Catering services

Breakfast

Buffet

Lunch

Buffet

Dinner

Buffet

All-inclusive

Snacks

Drinks included

Additional offers

Alcoholic drinks

Non-alcoholic drinks

Payment options

Payment options

VISAMasterCardAmerican ExpressCash

Location

Set in Playa del Carmen, the hotel enjoys a direct beachfront setting with the sea right on the doorstep. Sun loungers and parasols are arranged on the sand, creating a comfortable base for unhurried days by the water and a classic Caribbean beach-holiday atmosphere.

Facilities

Iberostar Waves Quetzal is a welcoming, non-smoking beach resort with 350 rooms and a relaxed, family-friendly feel. Four outdoor pools set the tone for easy days in the sun, supported by a children’s pool, a sun terrace, loungers, parasols and handy bath towels. WiFi and parking add everyday convenience, while a hairdressing salon and on-site shops bring extra ease. A bell service and reception help keep everything running smoothly, with laundry and babysitting offered for a fee, and a tour desk operated by external partners.

Rooms

Accommodation ranges from double rooms and junior suites to family rooms, with views across the gardens or out to sea. All rooms include air conditioning, a fan, TV, WiFi, a safe and a minibar for a comfortable stay. Beds are arranged as either a king-size bed or two double beds. Bathrooms are equipped with toiletries, a hairdryer, a magnifying mirror and a baby bath.

Sports and Entertainment

A lively entertainment programme is in place for both adults and children, with a mini-club adding to the family appeal. Active moments are well covered with a gym and two tennis courts for regular play. For slower-paced indulgence, the spa brings together a sauna, hammam, whirlpool bath and massage treatments, creating a soothing counterpoint to sun-filled days.

Meals

Dining is centred on an all-inclusive arrangement, with buffet breakfast, lunch and dinner served alongside snacks and included drinks. Five restaurants bring variety through Italian, Japanese, Mexican and Mediterranean flavours, with outdoor areas adding a breezy holiday mood. Five bars also feature outdoor space for easy-going refreshment, complemented by an ice cream parlour. Alcoholic and non-alcoholic drinks are both part of the wider selection.

Payment options

Payments are accepted in cash and by physical credit cards including American Express, MasterCard and Visa.