Iberostar Waves Quetzal
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Playa del Carmen, Riviera Maya & Cozumel Island, Mexico
Beach holidaymakers
Families
Wedding travellers
Built in the year
Number of family rooms
Number of wheelchair-accessible units
Number of rooms (total)
Beach
Sun loungers on the beach
Parasols on the beach
Sea
Babysitting service
Parking
Bell service
Laundry service
Medical assistance
Reception
WiFi
Restaurant
Bar
Ice cream parlour
Hairdressing salon
Shops
Tour desk
Conference room
Children's pool
Sun loungers
Outdoor pool
Parasols
Sun terrace
Bath towels
Double bed
King-size bed
Sea view
Garden view
Bathroom
Air conditioning
Minibar
Telephone
Safe
TV
Fan
WiFi
Toiletries
Hairdryer
Magnifying mirror
Baby bath
Entertainment programme for adults
Entertainment programme for children
Mini-club
Beauty retreat
Hammam
Massage treatments
Sauna
Spa
Whirlpool bath
Tennis court
Gym
Tennis
Breakfast
Lunch
Dinner
All-inclusive
Snacks
Drinks included
Alcoholic drinks
Non-alcoholic drinks
Payment options
Location
Set in Playa del Carmen, the hotel enjoys a direct beachfront setting with the sea right on the doorstep. Sun loungers and parasols are arranged on the sand, creating a comfortable base for unhurried days by the water and a classic Caribbean beach-holiday atmosphere.
Facilities
Iberostar Waves Quetzal is a welcoming, non-smoking beach resort with 350 rooms and a relaxed, family-friendly feel. Four outdoor pools set the tone for easy days in the sun, supported by a children’s pool, a sun terrace, loungers, parasols and handy bath towels. WiFi and parking add everyday convenience, while a hairdressing salon and on-site shops bring extra ease. A bell service and reception help keep everything running smoothly, with laundry and babysitting offered for a fee, and a tour desk operated by external partners.
Rooms
Accommodation ranges from double rooms and junior suites to family rooms, with views across the gardens or out to sea. All rooms include air conditioning, a fan, TV, WiFi, a safe and a minibar for a comfortable stay. Beds are arranged as either a king-size bed or two double beds. Bathrooms are equipped with toiletries, a hairdryer, a magnifying mirror and a baby bath.
Sports and Entertainment
A lively entertainment programme is in place for both adults and children, with a mini-club adding to the family appeal. Active moments are well covered with a gym and two tennis courts for regular play. For slower-paced indulgence, the spa brings together a sauna, hammam, whirlpool bath and massage treatments, creating a soothing counterpoint to sun-filled days.
Meals
Dining is centred on an all-inclusive arrangement, with buffet breakfast, lunch and dinner served alongside snacks and included drinks. Five restaurants bring variety through Italian, Japanese, Mexican and Mediterranean flavours, with outdoor areas adding a breezy holiday mood. Five bars also feature outdoor space for easy-going refreshment, complemented by an ice cream parlour. Alcoholic and non-alcoholic drinks are both part of the wider selection.
Payment options
Payments are accepted in cash and by physical credit cards including American Express, MasterCard and Visa.