Iberostar Waves Tucán

Playa del Carmen, Riviera Maya & Cozumel Island, Mexico

GIATA-ID: 2028

Address

Avenida Xaman-Ha Lote Hotelero 2 Fraccionamiento Playacar 77710 Playa del Carmen Quintana Roo

Phones

+52 984 8772000

Chains

Iberostar Hotels & Resorts (Parent)

Emails

tucrp1@iberostar.com

Urls

https://www.iberostar.com/hoteles/riviera-maya/iberostar-tucan
Property info
Traveller categories

Beach holidaymakers

Families

Wedding travellers

Building information

Built in the year

Year: 1997
Number of rooms & other

Number of family rooms

Number of wheelchair-accessible units

Number: 3

Number of rooms (total)

Number: 350
Location
Beach

Beach

Direct

Sun loungers on the beach

Parasols on the beach

Distances: nature

Sea

Direct
Facilities
General facilities

Babysitting service

For a fee

Parking

Bell service

Laundry service

For a fee

Medical assistance

For a fee

Reception

WiFi

Free of charge
Food & drinks

Restaurant

With outdoor areaNumber: 5Mexican cuisineMediterranean cuisineJapanese cuisineItalian cuisine

Bar

With outdoor areaNumber: 5

Ice cream parlour

Entertainment & lifestyle

Hairdressing salon

Shops

Tour desk

Third-party operator
Conferences & events

Conference room

Number: 4
Outdoor facilities & pools

Children's pool

Sun loungers

Outdoor pool

Number: 4

Parasols

Sun terrace

Bath towels

Rooms
Family Room (Habitación familiar conectada)
Garden View (Premium Vista Tropical)
Habitación Premium
Junior Suite
Premium cerca de la piscina
Premium cerca de la playa
Premium Pure Wellness
Sea View (Junior Suite Frente al Mar con acceso a la playa)
Sea View (Junior Suite Frente al Mar)
Beds

Double bed

Number: 2

King-size bed

Location/View

Sea view

Room types & layout

Bathroom

Facilities

Air conditioning

Minibar

Telephone

Safe

TV

Fan

WiFi

Free of charge
Bathroom

Toiletries

Hairdryer

Magnifying mirror

Baby bath

Entertainment

Entertainment programme for adults

Entertainment programme for children

Mini-club

Wellness

Beauty retreat

Hammam

Massage treatments

Sauna

Spa

Whirlpool bath

Sports
Sports: general

Tennis court

Number: 2

Gym

Tennis

Board
Catering services

Breakfast

Buffet

Lunch

Buffet

Dinner

Buffet

All-inclusive

Snacks

Drinks included

Additional offers

Alcoholic drinks

Non-alcoholic drinks

Payment options

Payment options

VISAMasterCardAmerican ExpressCash

Location

Set directly on the beach in Playa del Carmen, the hotel enjoys an enviable position beside the sea, with sun loungers and parasols arranged on the sand for unhurried days by the water. The setting suits classic beach holidays, family escapes and wedding stays, pairing a resort atmosphere with the easy rhythm of the Riviera Maya coastline.

Facilities

Iberostar Waves Tucán is a welcoming, non-smoking beach resort with 350 rooms and a relaxed, family-friendly feel. Four outdoor pools sit at the heart of the grounds, complemented by a children’s pool, a sun terrace and the easy comfort of loungers, parasols and pool towels. Everyday convenience comes through thoughtful services such as reception, bell service, WiFi and parking, alongside a hairdressing salon and on-site shops. Babysitting and laundry services are offered for a fee, while a tour desk is run by an external operator.

Rooms

Accommodation ranges from family rooms to premium options and junior suites, with sea-view choices creating a bright, coastal backdrop. All rooms are equipped with air conditioning, a fan, TV, WiFi, a safe and a minibar for easy in-room comfort. Bedding is arranged with either a king-size bed or two double beds. Bathrooms include toiletries, a hairdryer, a magnifying mirror and a baby bath.

Sports and Entertainment

Days can be as active or as leisurely as the mood dictates, with a gym and two tennis courts supporting a simple fitness routine between swims and beach time. A mini-club and dedicated entertainment programmes for children and adults bring a lively resort rhythm from day into evening. For slower moments, the spa sets a calmer tone with a hammam, sauna, whirlpool bath and massage treatments.

Meals

Dining is centred on an all-inclusive stay, with buffet breakfast, lunch and dinner forming the backbone of the day alongside snacks and drinks included. Five restaurants bring variety through Italian, Japanese, Mexican and Mediterranean flavours, with outdoor areas adding a breezy, holiday ambience. Five bars also feature outdoor space for easy-going refreshment, and an ice cream parlour adds a sweet pause between pool time and the beach.

Payment options

Payments are accepted in cash and by physical credit cards including American Express, MasterCard and Visa.