Iberostar Heritage Grand Mencey

GIATA-ID: 17251

Santa Cruz, Tenerife, Spain

Address

Doctor José Naveiras 38 38004 Santa Cruz de Tenerife Tenerife

Phones

+34 922 609900

Chains

Iberostar Hotels & Resorts (Parent)

Emails

hotel.mencey@iberostar.com

Urls

https://www.iberostar.com/hoteles/tenerife/iberostar-grand-mencey
Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Hotel

Building information

Built in the year

Year: 1950

Year of last renovation

Year: 2011
Number of rooms & other

Non-smoking room

Number: 261

Wheelchair-accessible unit

Number of rooms (total)

Number: 261
Accessibility

Level-access shower

Step-free access

Accessible toilet

Location
Beach

Beach

PublicDistance: 8,5 kmSandy

Sun loungers on the beach

For a fee
General location

Central location

Distances: transport & city

Hospital

Distance: 250 m

Bus stop

Distance: 50 m

Bus station

Distance: 2 km

City centre

Distance: 150 m
Distances: entertainment & shopping

Pharmacy

Distance: 80 m

Golf course

On-site

Shopping opportunities

Distance: 400 m
Distances: nature

Park

Distance: 50 m
Facilities
General facilities

Check-in option

from (time): 15:00

Check-out option

to (time): 12:00

Concierge service

Air conditioning

Bicycle hire

For a fee

Multilingual staff

Car rental

For a fee

Parking

For a fee

Lift

Number: 7

Garage

For a fee

Internet access

Reception

Disability-friendly

WiFi

Free of charge
Food & drinks

Restaurant

Non-smokingAir conditioningNumber: 3International foodLocal foodMediterranean foodSpanish food

Bar/pub

Non-smokingNumber: 2

Room service

Around the clockFor a fee

Snack bar

Entertainment & lifestyle

Casino

Daily newspaper

For a fee
Conferences & events

Conference room

Number: 14

Flip chart and pens

Projector

Outdoor facilities & pools

Sun loungers

Garden

Wheelchair accessible

Indoor pool

For a fee

Outdoor pool

Freshwater

Parasols

Poolside bar

Sun terrace

Bath towels

Free of charge
Rooms
Beds

Twin beds

King-size bed

Queen-size bed

Location/View

Garden view

Room types & layout

Balcony or terrace

Bathroom

Facilities

Outdoor furniture

Air conditioning

Minibar

For a fee

Telephone

Safe

Free of charge

Slippers

TV

Satellite TVFlat-screen

WiFi

Free of charge
Bathroom

Bathrobe

Bidet

Hairdryer

Magnifying mirror

Kitchen/Kitchenette

Tea and coffee making equipment

Entertainment

Entertainment programme for adults

Entertainment programme for children

Live music

Wellness

Beauty centre

For a fee

Hammam

For a fee

Massage treatments

For a fee

Sauna

For a fee

Spa

Wheelchair accessibleFor a fee

Hot tub

For a fee

Reflexology massage

For a fee
Sports
Sports: general

Cycling/mountain biking

For a fee

Golf

Gym

Paddle

Board
Catering services

Breakfast

Buffet

Lunch

Dinner

B & B

Full board

Half board

Snacks

Additional offers

Alcoholic drinks

Children's meals

Diet meals

On request

Alcohol-free drinks

Vegetarian meals

Payment options

Payment options

VISAMasterCardAmerican ExpressDinersCash
Sustainability
Energy

Electricity from renewable energies

Water exploitation

Water refill stations

Food handling

Food waste prevention

Plastic and disposable items

Non-use of disposable plastic

Location

Centrally located in Santa Cruz, this hotel is about 8.5 km from the public sandy beach. The nearest shops can be reached within about 400 m.

Facilities

The hotel has 7 lifts and features 261 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A car hire service, 24-hour room service (for a fee), 14 conference rooms, a projector and a flip chart and pens are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase.

Rooms

Rooms are equipped with air conditioning. Guests have garden view from the balcony or terrace, which are standard features of some rooms. Rooms have a queen-size bed or a king-size bed. A safe and, for a fee, a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a bidet. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-accessible rooms can also be booked.

Sports/Entertainment

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas (for a fee). A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. Parasols and comfortable sun loungers are available on the sun terrace. Those who wish to stay active while on holiday can enjoy golf and paddle tennis. For a fee, cycling/mountain biking is also available. The fitness rooms are perfect for a comprehensive workout. Various wellness options, such as a spa, a sauna, a hammam, massage treatments and a reflexology massage, are offered for a fee. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The hotel includes a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.