Iberostar Heritage Grand Mencey

Santa Cruz, Tenerife, Spain

GIATA-ID: 17251

Address

Doctor José Naveiras 38 38004 Santa Cruz de Tenerife Tenerife

Phones

+34 922 609900

Chains

Iberostar Hotels & Resorts (Parent)

Emails

hotel.mencey@iberostar.com

Urls

https://www.iberostar.com/hoteles/tenerife/iberostar-grand-mencey
Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Hotel

Building information

Built in the year

Year: 1950

Year of last renovation

Year: 2011
Number of rooms & other

Number of non-smoking rooms

Number: 261

Number of wheelchair-accessible units

Number of rooms (total)

Number: 261
Accessibility

Level-access shower

Step-free access

Accessible toilet

Location
Beach

Beach

PublicDistance: 8,5 kmSandy

Sun loungers on the beach

For a fee
General location

Central location

Distances: transport & city

Hospital

Distance: 250 m

Bus stop

Distance: 50 m

Bus station

Distance: 2 km

City centre

Distance: 150 m
Distances: entertainment & shopping

Pharmacy

Distance: 80 m

Golf course

On-site

Shopping

Distance: 400 m
Distances: nature

Park

Distance: 50 m
Facilities
General facilities

Check-in option

from (time): 15:00

Check-out option

until (time): 12:00

Concierge service

Air conditioning

Bicycle hire

For a fee

Multilingual staff

Car hire

For a fee

Parking

For a fee

Lift

Number: 7

Garage

For a fee

Internet access

Reception

Accessible

WiFi

Free of charge
Food & drinks

Restaurant

Non-smokingAir conditioningNumber: 3Spanish cuisineLocal cuisineInternational cuisineMediterranean cuisine

Bar

Non-smokingNumber: 2

Room service

Around the clockFor a fee

Snack bar

Entertainment & lifestyle

Casino

Daily newspaper

For a fee
Conferences & events

Conference room

Number: 14

Flip chart and pens

Projector

Outdoor facilities & pools

Sun loungers

Garden

Wheelchair accessible

Indoor pool

For a fee

Outdoor pool

Freshwater

Parasols

Poolside bar

Sun terrace

Bath towels

Free of charge
Rooms
Classic Double Room City View (Double City View)
Deluxe Double Room Garden View (Deluxe Garden View)
Double Room (Interconnecting Double)
Family Room (Family room)
Garden-View Superior
Suite (Garden Suite)
Suite (Junior Suite)
Suite (Royal Suite)
Suite (Suite)
Superior Double Room (Superior Double)
Beds

Twin beds

King-size bed

Queen-size bed

Location/View

Garden view

Room types & layout

Balcony or terrace

Bathroom

Facilities

Outdoor furniture

Air conditioning

Minibar

For a fee

Telephone

Safe

Free of charge

Slippers

TV

Satellite TVFlat-screen

WiFi

Free of charge
Bathroom

Bathrobes

Bidet

Hairdryer

Magnifying mirror

Kitchen/Kitchenette

Tea and coffee making facilities

Entertainment

Entertainment programme for adults

Entertainment programme for children

Live music

Wellness

Beauty retreat

For a fee

Hammam

For a fee

Massage treatments

For a fee

Sauna

For a fee

Spa

Wheelchair accessibleFor a fee

Whirlpool bath

For a fee

Reflexology massage

For a fee
Sports
Sports: general

Cycling/mountain biking

For a fee

Golf

Gym

Padel

Board
Catering services

Breakfast

Buffet

Lunch

Dinner

B & B

Full board

Half board

Snacks

Additional offers

Alcoholic drinks

Children's meals

Diet meals

On request

Non-alcoholic drinks

Vegetarian meals

Payment options

Payment options

VISAMasterCardAmerican ExpressDinersCash
Sustainability
Energy

Electricity from renewable energy sources

Water exploitation

Water refill stations

Food handling

Food waste prevention

Plastic and disposable items

No disposable plastics

Location

Set in a central position in Santa Cruz de Tenerife, the hotel sits just 150 m from the city centre, with a park directly nearby for an easy change of pace. A bus stop is directly accessible and the bus station is 2 km away, making it straightforward to explore the wider area. For time by the sea, a public sandy beach lies 8.5 km away, with sun loungers on the beach offered for a fee. Golf is on-site, adding a distinctive leisure option within the immediate surroundings.

Facilities

Iberostar Heritage Grand Mencey is an eco-friendly, non-smoking hotel with 261 rooms and a polished range of services, including a reception, concierge and multilingual staff, alongside WiFi and accessible facilities. Days unfold between a freshwater outdoor pool framed by a sun terrace, loungers and parasols, and a garden setting that lends a calm, resort-like feel in the city. A poolside bar adds an easy rhythm to afternoons, while a casino brings a touch of evening glamour. Parking and a garage are offered for a fee, with car hire and bicycle hire also available for a fee.

Rooms

Accommodation spans double rooms, family rooms and suites, including Classic Double Room City View, Superior Double and Deluxe Double Room Garden View, with garden views featuring prominently across the collection. Rooms are air-conditioned and include WiFi, a safe, slippers, a flat-screen satellite TV, outdoor furniture and a minibar for a fee. Bedding includes king-size beds, queen-size beds or twin beds. Tea and coffee making facilities are provided. Bathrooms feature bathrobes, a bidet, a hairdryer and a magnifying mirror, with a balcony or terrace included depending on the booking.

Sports and Entertainment

A varied programme brings the hotel to life, with live music and dedicated entertainment for both adults and children creating a relaxed, sociable atmosphere. Active options include a gym, golf, padel and cycling or mountain biking for a fee. For slower-paced indulgence, the spa is offered for a fee and includes a sauna, hammam and whirlpool bath, alongside massage treatments and reflexology massage for a fee.

Meals

Dining is centred on three air-conditioned restaurants, where international, Mediterranean, Spanish and local flavours set the tone across the day, complemented by two bars and a snack bar for lighter moments. Breakfast is served as a buffet, with lunch and dinner also offered, alongside snacks and a selection of alcoholic and non-alcoholic drinks. Board arrangements include B&B, half board, full board and full board. Vegetarian meals and children’s meals are available, with diet meals offered on request, while 24-hour room service is offered for a fee.

Payment options

Payment is accepted by American Express, Diners, MasterCard and VISA, as well as cash.