Sterling Lake Palace Alleppey

GIATA-ID: 91690

Alleppey, Kerala, India

Address

Thirumala Ward Chungam Alappuzha 688011 Kerala

Phones

+91 8069 670018

Chains

Sterling Holidays

Emails

resv.alleppey@sterlingholidays.com

Urls

https://www.sterlingholidays.com/resorts-hotels/lake-palace-alleppey
Sustainability
Energy

Key card switch

Hygiene
General

Health checks on staff

Hygiene training for staff

Sanitiser dispenser

Temperature checks

Use of commercially available disinfectants

Protective equipment for employees

Time interval between room bookings

Protective hygiene screens

Social distancing regulations

Enhanced cleaning programme

Services

Disinfection of high-touch surfaces

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

No high-touch furnishings in public areas

Contactless payment

Contactless check-in/-out

Hand sanitiser

Medical teleconsultation

Board

Packaged meals

Individually-packed meals
Rooms

Sealing after cleaning

No high-touch furnishings

Property info
Category

Category (recommended)

Rating: 5
Accommodation types

Resort

Characteristics

Non-smoking accommodation

Number of rooms & other

Family room

Non-smoking room

Smoking room

Wheelchair-accessible rooms

Facilities
General facilities

Outdoor furniture

Concierge service

Valet parking

Dry cleaning/laundry service

Air conditioning

Baggage storage service

Bicycle hire

Bicycle storage area

Multilingual staff

EnglishArabic

Car rental

Parking

Free of charge

Check-in/out service

Coin-operated laundry

Lift

Currency exchange desk

Garage

For a fee

Internet access

Laundry service

Medical assistance

Reception

Around the clock

Safe

Security service

Around the clock

Smoke/fire detector

Transfer service

Wake-up service

Disability-friendly

WiFi

Wheelchair-accessible

Smoking area

Food & drinks

Barbecue area

Picnic area

Bar/pub

Café

Restaurant

Room service

Snack bar

Entertainment & lifestyle

Arcade/gaming room

Firepit

Banquet hall

Fireplace

Hairdressing salon

Library

Playground

Playroom

Shops

Souvenir shop

Tour desk

TV room

Conferences & events

Business centre

Conference room

Fax

Outdoor facilities & pools

Children's pool

Sun loungers

Garden

Indoor pool

Outdoor pool

Parasols

Pool

Poolside bar

Number: 1

Sun terrace

Terrace

Rooms
Beds

Twin beds

Single bed

Extra bed

Number: 1

Double bed

King-size bed

Queen-size bed

Sofa-bed

Location/View

Garden view

Lake view

Room types & layout

Sound insulation

Balcony or terrace

Balcony

Bathroom

Lounge

Terrace

Dining area

Separate
Facilities

Outdoor furniture

Wood/Parquet

Air conditioning

Ironing set

Heating

Internet access

Minibar

Telephone

Safe

Smoke alarm

Trouser press

TV

Fan

WiFi

Free of charge

Desk

Bathroom

Towel selection

Personal care products

Hairdryer

Shower

Level-access
Kitchen/Kitchenette

Fridge

Tea and coffee making equipment

Tumble dryer

Sports
Sports: general

Aerobics

Badminton

Sports equipment hire

Cycling/mountain biking

Pool/billiards

Fishing

Gym

Crazy golf

Table tennis

Hiking

Beach and watersports

Banana boat

Canoeing

Other watersports

Wellness

Solarium

Hammam

Massage treatments

Sauna

Spa

Steam bath

Hot tub

Wellness centre

Entertainment

Entertainment programme

Live music

Kids' club

Board
Catering services

Breakfast

BuffetContinental

Lunch

Individually-packed meals
Additional offers

Children's meals

Diet meals

On request

Special deals

On request
Miscellaneous

Pets

For a feeAllowed

Children stay for free

Hire car

Location

This luxury resort is situated on the serene banks of the Vembanadu Lake in Alleppey, in close proximity to the world renowned Nehru Trophy Boat Race along with many other tourist attractions.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include an ironing set, a trouser press and a tumble dryer. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The resort has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, crazy golf and fishing are available. Water sports enthusiasts can enjoy banana boat rides and canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.