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Palm Garden Apartments

GIATA-ID: 41227

Port d'Alcúdia, Majorca, Spain

Address

Avenida Reina Sofia 1 07400 Port d'Alcúdia Baleares

Phone

+34 971 066300

Hotel chain

Garden Hotels

E-mail

alcudia@gardenhotels.com

URL

https://www.gardenhotels.com/en/palm-garden-apartments
Rich Media

Matterport Digital Twin

Sustainability
Standards / Certificates

Travelife

Recycling

Recycling scheme

Recycling bins/Waste recycling

Sustainable battery disposal

Sustainable light bulb disposal

Sustainable electrical items disposal

Sustainable hazardous substances disposal

Recycable disposable items

Compostable disposable items

Waste separation (Public areas)

Energy

Insulating glazing

Energy-saving programme

Thermostats

Key card switch

Energy-efficient lighting

Central room ventilation

Thermostats

Energy-efficient heating/cooling

Thermostats
Water exploitation

Water-saving showers

Water-saving toilets

Water-saving sinks

Food handling

Locally produced food

Share (percentage): 17

Food donations

Plastic and disposable items

Non-use of disposable plastic

Refillable containers

Ethics

Kids activities for sustainability

Free of charge

Informations (local ecosystems/culture/etiquette)

Hygiene
General

Use of commercially available disinfectants

Enhanced cleaning programme

Protective equipment for employees

Hand hygiene training for employees

Safety measures

Hygiene training for staff

Health checks on staff

Services

Contactless payment

Debit cardsVisaMasterCardAmerican ExpressDiners

Contactless check-in/-out

Professional cleaning service

daily

Laundry washed at a minimum of 60°C/140°F

Disinfection of high-touch surfaces

Rooms

Intensified room cleaning

Property info
Category

Category (recommended)

Rating: 2
Accommodation types

Resort

Hotel

Traveller categories

Singles with child

Cyclists

Nature lovers

Families

Golf players

Young people

Beach travelers

Cultural travelers

Sports and active travelers

Building information

Built in the year

Year: 1987

Year of last renovation

Year: 2015

Auxiliary building

Number: 5
Number of rooms & other

Non-smoking room

Number: 83

Number of rooms (total)

Number: 83

Number of apartments

Number: 83
Accessibility

Assistance animals permitted

Dogs onlyMax. number: 1

Handrails on staircases

Step-free access

Location
Beach

Beach

Name: Platja d´AlcúdiaFlip-flops recommendedPublicWheelchair accessibleNearbySeparated by a streetDistance: 50 mJourney time (on foot): 2 minSandyAttendedBlue Flag

Changing rooms

Flip-flops recommendedPublicSeasonalFree of chargeThird-party operatorCovered

Beach bar

Wheelchair accessibleBy the hourNearbySeparated by a streetThird-party operatorOpen-air/roofless

Sun loungers on the beach

Subject to availabilitySeasonalFor a feeOn requestThird-party operatorReservation necessary

Parasols on the beach

Subject to availabilitySeasonalFor a feeOn requestThird-party operatorReservation necessary
General location

Central location

Distance: 500 m

Historic centre

Distance: 1500 mJourney time (on foot): 15 minJourney time (by car or bus): 5 minJourney time (by public transport): 5 min

Lively location

Distances: transport & city

Bus stop

DirectSeparated by a streetLocallyDistance: 50 mJourney time (on foot): 2 min

Tourist attractions

NearbyDistance: 200 m

City centre

NearbyDistance: 1500 mJourney time (on foot): 15 min

Public transport connections

NearbyLocallyDistance: 30 mJourney time (on foot): 5 min

Hospital

Hospital #1
LocallyDistance: 4 kmJourney time (by car or bus): 10 min
Hospital #2
Distance: 25 kmJourney time (by car or bus): 30 min

Marina

Name: Port d´AlcúdiaNearbyLocallyDistance: 500 mJourney time (on foot): 5 min
Distances: entertainment & shopping

Golf course

Club de Golf Alcanada
Name: Club de Golf AlcanadaNumber of holes: 18NearbyDistance: 4.7 kmJourney time (by car or bus): 10 min
Pollença Golf Club
Name: Pollença Golf ClubNumber of holes: 9Distance: 10.9 kmJourney time (by car or bus): 15 min

Nightclub

NearbyDistance: 500 mJourney time (on foot): 5 min

Restaurant

NearbyDistance: 10 mJourney time (on foot): 1 min

Shopping opportunities

NearbyDistance: 100 mJourney time (on foot): 3 min

Bar/pub

NearbyDistance: 50 mJourney time (on foot): 3 min

Pharmacy

DirectDistance: 30 mJourney time (on foot): 1 min
Distances: nature

Lake

Name: Estany Petit (Lago Menor)NearbyDistance: 2 kmJourney time (by car or bus): 4 min

Forest

Name: Puig de Sant MartíDistance: 6.1 kmJourney time (by car or bus): 12 min

Park

Name: Parc Natural de s´AlbuferaDistance: 5.1 kmJourney time (by car or bus): 8 min

Sea

Name: Platja d´AlcúdiaNearbySeparated by a streetDistance: 50 mJourney time (on foot): 2 minBlue Flag
Facilities
General facilities

Check-in option

from (time): 14:00Free of charge

Check-out option

Check-out option #1
to (time): 12:00Free of charge
Check-out option #2
to (time): 14:00For a feeOn request
Check-out option #3
to (time): 16:00For a feeOn request

WiFi

Free of charge

Wake-up service

On request

Transfer service

By the hourFor a feeOn requestThird-party operatorReservation necessary

Smoke/fire detector

Reception

Wheelchair accessibleAccess via rampAround the clockAir conditioningEnglishGermanCatalanFrenchSpanishIn the main building

Lobby

Wheelchair accessibleAccess via rampAir conditioning

Hotel doctor

By the hourFor a feeEnglishSpanish

Medical assistance

By the hourFor a feeThird-party operatorEnglishGermanSpanish

Laundry service

For a feeOn requestThird-party operator

Internet access

Free of charge

Coin-operated laundry

Around the clockFor a feeOn request

Check-in/out service

Around the clock

Car rental

By the hourFor a feeOn requestThird-party operator

Bicycle storage area

Free of chargeCoveredNumber: 1Capacity max.: 20

Multilingual staff

EnglishGermanCatalanFrenchSpanish

Bicycle hire

By the hourFor a feeOn requestThird-party operator

Baggage storage service

Around the clockFree of charge

Air conditioning

Around the clock

Wheelchair-accessible

Free of chargeWithout restrictions

Foyer

Wheelchair accessibleAir conditioningThermostats

Outdoor furniture

Washrooms

Illuminated entrance area

Wheelchair accessibleLevel-accessAccess via ramp

Dry cleaning/laundry service

For a feeOn requestThird-party operator

Charging station for electric vehicles

Hotel-owned/privateDirectDistance: 50 mJourney time (by car or bus): 1 min

Scooter rental

By the hourFor a feeOn requestThird-party operator
Food & drinks

Snack bar

Name: Samsara Pool BarBy the hourService times:
  Mon-Sun 10:00-18:00
  Holidays 10:00-18:00
OutdoorNumber: 1

Dining area

Name: Albufera RestaurantNon-smokingWheelchair accessibleBy the hourService times:
  Mon-Sun 08:00-10:00,12:30-14:30,18:00-21:00
  Holidays 08:00-10:00,12:30-14:30,18:00-21:00
BuffetIndoorAir conditioningThermostatsWith outdoor areaHighchairNumber: 1Capacity max.: 600In the main building

Restaurant

Name: Albufera RestaurantNon-smokingWheelchair accessibleBy the hourService times:
  Mon-Sun 08:00-10:00,12:30-14:30,18:00-21:00
  Holidays 08:00-10:00,12:30-14:30,18:00-21:00
BuffetIndoorAir conditioningThermostatsNo pets allowedWith outdoor areaHighchairVisaMasterCardAmerican ExpressNumber: 1Capacity max.: 600PizzaSpanish foodMexican foodMediterranean foodinternational foodvegetarian foodvegan foodlocal foodgluten-free foodMoroccan foodEuropean foodAsian foodAmerican foodGreek foodJapanese foodItalian foodIndian foodIn the main buildingNo swimwear (dress code)Casual (Dress code)

Breakfast room

Name: Albufera RestaurantNon-smokingWheelchair accessibleBy the hourService times:
  Mon-Sun 08:00-10:00
  Holidays 08:00-10:00
BuffetIndoorAir conditioningThermostatsWith outdoor areaHighchairNumber: 1Capacity max.: 600In the main buildingNo swimwear (dress code)

Water dispenser

Bar/lounge

Name: Bar Cafetería HibiscusAccess via rampService times:
  Mon-Sun 18:00-24:00
  Holidays 18:00-24:00
IndoorAir conditioningThermostatsWith outdoor areaNumber: 1

Microwave

Coffee/tea

Depending on the scope of service booked
Entertainment & lifestyle

Tour desk

By the hourThird-party operatorIn the main building

Playground

OutdoorNumber: 1
Shopping

Pharmacy

Wheelchair accessibleAccess via rampBy the hourOn-site

Shopping centre

Wheelchair accessibleAccess via rampLocally
Conferences & events

Beamer

For a feeOn request

Photocopier

For a feeOn request

Projector

For a feeOn request

Flip chart and pens

For a feeOn request

Fax

For a feeOn request

Conference room

Name: Sa PagesaNon-smokingWheelchair accessibleAccess via rampFor a feeOn requestSize: 215 sqmAir conditioningThermostatsNumber: 1Capacity max.: 80Reservation necessary

Congress services

For a feeOn requestReservation necessary

Business centre

Non-smokingWheelchair accessibleFor a feeOn requestNumber: 1Reservation necessary

Co-working space

Wheelchair accessibleReservation necessary
Outdoor facilities & pools

Bath towels

For a fee

Terrace

Wheelchair accessibleOpen-air/rooflessNumber: 1

Sun terrace

Wheelchair accessibleSize: 3000 sqmOpen-air/rooflessNumber: 1

Poolside bar

Name: Samsara Pool BarNon-smokingWheelchair accessibleService times:
  Mon-Sun 10:00-18:00
  Holidays 10:00-18:00
For a feeOpen-air/rooflessOutdoorNumber: 1

Pool

Wheelchair accessibleAccess via rampBy the hourService times:
  Mon-Sun 10:00-18:00
  Holidays 10:00-18:00
Free of chargeSize: 809 sqmAttendedOpen-air/rooflessOutdoorFreshwaterNumber: 1

Parasols

Subject to availabilityFree of charge

Outdoor pool

Access via rampBy the hourService times:
  Mon-Sun 10:00-18:00
  Holidays 10:00-18:00
Free of chargeSize: 810 sqmAttendedOpen-air/rooflessFreshwaterNumber: 1

Indoor pool

Flip-flops recommendedBy the hourService times:
  Mon-Sun 09:00-21:00
  Holidays 09:00-21:00
For a feeSize: 28 sqmFreshwaterHeatedNumber: 1In the main building

Garden

Wheelchair accessibleSize: 8000 sqm

Sun loungers

Subject to availabilityFree of charge

Children's pool

By the hourService times:
  Mon-Sun 10:00-18:00
  Holidays 10:00-18:00
Free of chargeSize: 10 sqmAttendedOpen-air/rooflessFreshwaterNumber: 2

Water park

Name: HidroparkPublicFor a feeThird-party operator
Rooms
Apartment (One Bedroom Apartment)
Beds

Sofa-bed

Number: 1

Cot

Free of chargeOn request

Separate bedrooms

Depending on the scope of service bookedAir conditioningNumber: 1

Twin beds

Socket

Bed linen

Free of charge
Room types & layout

Balcony or terrace

Depending on the scope of service bookedFree of chargeNumber: 1

Size in sqm

36Size: 36 sqm

Living room

Air conditioningLaminateThermostats

Bathroom

Number: 1

Dining area

Maximum occupancy (children)

Capacity max.: 2

Maximum occupancy (adults)

Capacity max.: 2

Maximum occupancy (total)

Capacity max.: 4

Bedrooms (number)

Number: 1
Facilities

Air conditioning

Free of chargeCentral

Plug socket adapter

Free of chargeOn request

WiFi

Free of charge

Voltage

220

TV

Free of chargeSatellite/cableFlat-screenGerman channelsInternational TV channelsNumber: 1

Smoke alarm

Telephone

For a feeDirect-dialNumber: 1

Mini fridge

Safe

Free of charge

Heating

Free of chargeCentral

Internet access

Free of charge

Kettle

On request

Toaster

Outdoor furniture

Laminate

Blackout curtains

Bathroom

Shower

Number: 1

Hairdryer

Free of charge

Personal care products

Free of charge
Kitchen/Kitchenette

Tea and coffee making equipment

Microwave

Free of charge

Kitchenette

Stove

Free of charge
Apartment (Two Bedroom Apartment)
Beds

Sofa-bed

Number: 1

Cot

Free of chargeOn request

Separate bedrooms

Depending on the scope of service bookedAir conditioningNumber: 2

Twin beds

Socket

Bed linen

Free of charge
Room types & layout

Balcony or terrace

Depending on the scope of service bookedFree of chargeNumber: 1

Size in sqm

42Size: 42 sqm

Living room

Air conditioningLaminateThermostats

Bathroom

Number: 1

Dining area

Maximum occupancy (children)

Capacity max.: 4

Maximum occupancy (adults)

Capacity max.: 2

Maximum occupancy (total)

Capacity max.: 4

Bedrooms (number)

Number: 2
Facilities

Air conditioning

Free of chargeCentral

Plug socket adapter

Free of chargeOn request

WiFi

Free of charge

Voltage

220

TV

Free of chargeSatellite/cableFlat-screenGerman channelsInternational TV channelsNumber: 1

Smoke alarm

Telephone

For a feeDirect-dialNumber: 1

Mini fridge

Safe

Free of charge

Heating

Free of chargeCentral

Internet access

Free of charge

Kettle

On request

Toaster

Outdoor furniture

Laminate

Blackout curtains

Bathroom

Shower

Number: 1

Hairdryer

Free of charge

Personal care products

Free of charge
Kitchen/Kitchenette

Tea and coffee making equipment

Microwave

Free of charge

Kitchenette

Stove

Free of charge
Apartment, Garden View (Premium OBA Private Garden & Hydro)
Location

Ground floor

Beds

Sofa-bed

Number: 1

Cot

Free of chargeOn request

Separate bedrooms

Depending on the scope of service bookedAir conditioningNumber: 1

Twin beds

Socket

Bed linen

Free of charge
Location/View

Garden view

Room types & layout

Terrace

Depending on the scope of service bookedFree of chargeOpen-air/rooflessNumber: 1

Size in sqm

42Size: 42 sqm

Living room

Air conditioningLaminateThermostats

Bathroom

Number: 1

Dining area

Maximum occupancy (children)

Capacity max.: 2

Maximum occupancy (adults)

Capacity max.: 2

Maximum occupancy (total)

Capacity max.: 4

Garden

Bedrooms (number)

Number: 1
Facilities

Air conditioning

Free of chargeCentral

Plug socket adapter

Free of chargeOn request

WiFi

Free of charge

Voltage

220

TV

Free of chargeSatellite/cableFlat-screenGerman channelsInternational TV channelsNumber: 1

Smoke alarm

Telephone

For a feeDirect-dialNumber: 1

Mini fridge

Safe

Free of charge

Heating

Free of chargeCentral

Internet access

Free of charge

Kettle

On request

Toaster

Outdoor furniture

Laminate

Blackout curtains

Bathroom

Whirlpool bath

Depending on the scope of service bookedOutdoorNumber: 1

Shower

Number: 1

Magnifying mirror

Free of charge

Hairdryer

Free of charge

Personal care products

Free of charge
Kitchen/Kitchenette

Tea and coffee making equipment

Microwave

Free of charge

Kitchenette

Stove

Free of charge
Economy, Apartment (Promo One Bedroom Apartment)
Beds

Sofa-bed

Number: 1

Cot

Free of chargeOn request

Separate bedrooms

Depending on the scope of service bookedAir conditioningNumber: 1

Twin beds

Socket

Bed linen

Free of charge
Room types & layout

Balcony or terrace

Depending on the scope of service bookedFree of chargeNumber: 1

Size in sqm

36Size: 36 sqm

Living room

Air conditioningLaminateThermostats

Bathroom

Number: 1

Dining area

Maximum occupancy (children)

Capacity max.: 2

Maximum occupancy (adults)

Capacity max.: 2

Maximum occupancy (total)

Capacity max.: 4

Bedrooms (number)

Number: 1
Facilities

Air conditioning

Free of chargeCentral

Plug socket adapter

Free of chargeOn request

WiFi

Free of charge

Voltage

220

TV

Free of chargeSatellite/cableFlat-screenGerman channelsInternational TV channelsNumber: 1

Smoke alarm

Telephone

For a feeDirect-dialNumber: 1

Mini fridge

Safe

Free of charge

Heating

Free of chargeCentral

Internet access

Free of charge

Kettle

On request

Toaster

Outdoor furniture

Laminate

Blackout curtains

Bathroom

Shower

Number: 1

Hairdryer

Free of charge

Personal care products

Free of charge
Kitchen/Kitchenette

Tea and coffee making equipment

Microwave

Free of charge

Kitchenette

Stove

Free of charge
Sports
Sports: general

Tennis

For a feeOn requestThird-party operatorOpen-air/rooflessOutdoorOutside the premisesNumber: 1Reservation necessary

Table tennis

On-siteFree of chargeOn requestOutdoorOn the premises

Paddle

NearbyFor a feeOn requestThird-party operatorOutdoorOutside the premisesIndoor

Darts

On-siteFree of chargeOn the premises

Horse riding

SeasonalNearbyFor a feeOn requestThird-party operatorOutside the premises

Gymnastics

On-siteFree of chargeOutdoorOn the premises

Nordic walking

Free of chargeOn the premises

Gym

Name: GymWheelchair accessibleAround the clockService times:
  Mon-Sun 08:00-21:00
  Holidays 08:00-21:00
On-siteFree of chargeOn the premisesIndoorAir conditioningNumber: 1Minimum age: 16

Boccia

On-siteFree of chargeOn requestOn the premises

Pool/billiards

On-siteFor a feeOn the premisesNumber: 1

Aerobics

On-siteFree of chargeOutdoorOn the premises

Archery

On-siteFree of chargeOutdoorOn the premises

Cycling/mountain biking

NearbyFor a feeOn requestThird-party operatorOutside the premises

Volleyball

On-siteFree of chargeOpen-air/rooflessOutdoorOn the premisesWithout restrictions

Hiking

Outside the premises

Jogging

On-siteOutside the premises

Mountain biking

For a feeThird-party operatorOutside the premises

Hiking and cycling opportunities

SeasonalOutside the premises
Beach and watersports

Sailing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Diving

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Snorkelling

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Surfing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Paddle boating

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Kitesurfing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Canoeing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Kayaking

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Jet skiing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Catamaraning

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Motorboat

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Aquafit

SeasonalOn-siteFree of chargeOn the premises

Aqua aerobics

SeasonalOn-siteFree of chargeOn the premises

Beach volleyball

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Banana boat

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Windsurfing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Water skiing

SeasonalFor a feeOn requestThird-party operatorOutside the premises

Parasailing

SeasonalFor a feeOn requestThird-party operatorOutside the premises
Wellness

Hot tub

Service times:
  Mon-Sun 09:00-21:00
  Holidays 09:00-21:00
In the neighboring accommodationFree of chargeCoveredOutside the premisesIndoorNumber: 1

Sauna

Flip-flops recommendedService times:
  Mon-Sun 09:00-21:00
  Holidays 09:00-21:00
In the neighboring accommodationFree of chargeOn requestOutside the premisesAge: 16Number: 1Reservation necessaryFor adults only

Beauty centre

On-siteFor a feeTreatment roomsOutside the premisesReservation necessaryFor adults only

Massage treatments

In the neighboring accommodationFor a feeOn requestThird-party operatorTreatment roomsOutside the premises

Anti-ageing treatments

In the neighboring accommodationOn requestTreatment roomsOutside the premises

Wellness centre

Flip-flops recommendedBy the hourIn the neighboring accommodationFor a feeThird-party operatorTreatment roomsOutside the premisesAir conditioningReservation necessary
Entertainment

Kids' club

Wheelchair accessibleService times:
  Mon,Wed,Thu,Fri,Sat,Sun 10:30-13:00,15:00-17:00,20:00-21:00
  Holidays 10:30-13:00,15:00-17:00,20:00-21:00
Free of chargeOutdoorIndoorAge: 4EnglishGermanFrenchItalianDutchSpanishMinimum age: 4Maximum age: 11

Live music

Service times:
  Tue,Sat 21:00-22:30
Free of chargeThird-party operatorOutdoorIndoor

Kids' disco

Service times:
  Mon,Wed,Thu,Fri,Sat,Sun 20:00-21:00
  Holidays 20:00-21:00
Free of chargeOutdoorIndoorAge: 1Minimum age: 1Maximum age: 11

Entertainment programme for children

Service times:
  Mon,Wed,Thu,Fri,Sat,Sun 10:30-13:00,15:00-17:00,20:00-21:00
  Holidays 10:30-13:00,15:00-17:00,20:00-21:00
Free of chargeOutdoorIndoorAge: 4EnglishGermanFrenchItalianDutchSpanishMinimum age: 4Maximum age: 11

Entertainment programme for adults

Service times:
  Mon,Wed,Thu,Fri,Sat,Sun 10:30-13:00,15:00-17:00,21:00-23:00
  Holidays 10:30-13:00,15:00-17:00,21:00-23:00
Free of chargeOutdoorIndoorEnglishGermanFrenchItalianDutchSpanish

Entertainment programme

Service times:
  Mon,Wed,Thu,Fri,Sat,Sun 10:30-13:00,15:00-17:00,20:00-23:00
  Holidays 10:30-13:00,15:00-17:00,20:00-23:00
Free of chargeOutdoorIndoorEnglishGermanFrenchItalianDutchSpanish
Board
Catering services

Snacks

By the hourService times:
  Mon-Sun 11:00-17:00
  Holidays 11:00-17:00
For a feeOnly included in All-Inclusive

Lunch

Depending on the scope of service bookedService times:
  Mon-Sun 12:30-14:30
  Holidays 12:30-14:30
BuffetNo swimwear (dress code)Casual (Dress code)

Dinner

Depending on the scope of service bookedService times:
  Mon-Sun 18:00-21:00
  Holidays 18:00-21:00
BuffetNo swimwear (dress code)Casual (Dress code)

Full board

Depending on the scope of service bookedBuffet

Breakfast

Depending on the scope of service bookedService times:
  Mon-Sun 08:00-10:00
  Holidays 08:00-10:00
WarmBuffetContinentalEnglishFruitsSandwichesPancakesJamCold cutsNo swimwear (dress code)

B & B

Depending on the scope of service booked

All-inclusive

Depending on the scope of service bookedService times:
  Mon-Sun 10:00-24:00
  Holidays 10:00-24:00
Buffet

Drinks included

Depending on the scope of service bookedService times:
  Mon-Sun 08:00-10:00,12:30-14:30,18:00-21:00
  Holidays 08:00-10:00,12:30-14:30,18:00-21:00

Half board plus

Additional offers

Vegetarian meals

Alcohol-free drinks

For a fee

Live cooking

International brands

For a fee

Gluten-free meals

On request

Alcoholic drinks

For a fee

Lactose-free meals

On request
Miscellaneous

Hire car

For a feeOn requestThird-party operator

Tourism fee

Arrival by car

Payment options

Payment options

Debit cardsVisaMasterCardAmerican ExpressDiners

Location

This apartment complex is a 10-minute walk from the harbour and the centre of Alcúdia, only across the coastal road from the slightly sloping beach (about 150 metres). Links to the transport network can easily be reached on foot and a nightclub is about 500 m away.

Facilities

A pleasant ambience awaits guests in 83 apartments. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. The grounds of the complex feature a playground and a lovely garden. Further services include a car hire service, medical assistance, a transfer service, an alarm call service, a laundry service, a coin-operated laundry and a hotel doctor. Cyclists can make use of the bicycle storage area for no extra charge and hire service (for a fee). A conference area (business centre) with a projector, a fax machine, a flip chart and pens and a photocopier is available. The congress service offers support with all aspects of event organisation. A conference room is available for conferences, lectures and meetings.

Rooms

Air conditioning (no extra charge) and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms include a sofa bed. Separate bedrooms are available. Children's beds can be provided at no extra charge upon request. Guests may securely store their valuables in a safe. For self-catering guests, there is a well-equipped kitchenette with a mini fridge, stovetop, microwave and tea/coffee station. A direct dial telephone, a flatscreen television with satellite/cable channels, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. The complex has 83 non-smoking rooms.

Sports/Entertainment

There are indoor and outdoor pools (no extra charge) as well as 2 children's pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (no extra charge). A terrace with sun loungers and parasols is available. A variety of activities are available at the complex, for example bocce, volleyball, archery, Nordic walking and jogging or, for a fee, cycling/mountain biking, tennis, beach volleyball, paddle tennis and horse riding. Guests can take part in a comprehensive water sports programme, which includes water aerobics and aquafit, with water skiing, windsurfing, kitesurfing, jet skiing, motorboat rides, paddle boating, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and parasailing available for a fee. The complex offers numerous indoor sports, including a gym, table tennis, darts, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a sauna and anti-ageing treatments and, for an additional fee, a spa and massage treatments. Third-party operators offer massage treatments. Leisure facilities include an entertainment programme, a kids' club, a kids' disco and live music.

Meals

Dining facilities include a dining room and a breakfast room. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, full board and all-inclusive. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Gluten-free meals, vegetarian dishes and lactose-free food can be prepared on request. All-inclusive holidaymakers enjoy special extras, including snacks. The show cooking is a particularly special attraction. Non-alcoholic beverages, alcoholic beverages and international brands are included in the price.

Payment

The apartment complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.