Royal Sonesta San Juan Puerto Rico Resort

GIATA-ID: 38531

San Juan, Puerto Rico, Puerto Rico

Address

5961 Isla Verde Avenue Carolina 00979 San Juan

Chains

The Royal Sonesta

Urls

https://www.sonesta.com/us/puerto-rico/carolina/royal-sonesta-san-juan-puerto-rico-resort
Sustainability
Energy

Key card switch

Hygiene
General

Hygiene training for staff

Sanitiser dispenser

Use of commercially available disinfectants

Time interval between room bookings

Protective hygiene screens

Social distancing regulations

Enhanced cleaning programme

Services

Disinfection of high-touch surfaces

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

No high-touch furnishings in public areas

Protective equipment for guests

Contactless payment

Contactless check-in/-out

Hand sanitiser

Board

Packaged meals

Individually-packed meals
Rooms

Sealing after cleaning

No high-touch furnishings

Standards

Safe Stay (AHLA)

Property info
Category

Category (recommended)

Rating: 4
Accommodation types

Resort

Characteristics

Non-smoking accommodation

Traveller categories

Beach travelers

Building information

Year of last renovation

Year: 2002

Storeys - main building

Number: 15
Number of rooms & other

Family room

Non-smoking room

Smoking room

Wheelchair-accessible rooms

Number of rooms (total)

Number: 402
Accessibility

Assistance animals permitted

Location
Beach

Beach

Direct

Sun loungers on the beach

Parasols on the beach

Beach bar

Number: 2
Facilities
General facilities

Concierge service

Valet parking

Dry cleaning/laundry service

Air conditioning

Babysitter

Baggage storage service

Multilingual staff

EnglishSpanish

Car rental

Parking

For a fee

Cash machine

Check-in/out service

Coin-operated laundry

Lift

Currency exchange desk

Garage

Free of charge

Internet access

Laundry service

For a fee

Medical assistance

Reception

Lobby

Safe

Security service

Around the clock

Smoke/fire detector

Cloakroom

Disability-friendly

WiFi

Foyer

Wheelchair-accessible

Smoking area

Food & drinks

Bar/pub

Café

Restaurant

Non-smokingNumber: 6

Room service

Snack bar

Entertainment & lifestyle

Banquet hall

Casino

Disco

Hairdressing salon

Newspaper stand

Playground

Shops

Tour desk

TV room

Conferences & events

Business centre

Conference room

Fax

Outdoor facilities & pools

Children's pool

Number: 1

Sun loungers

Garden

Outdoor pool

Parasols

Pool

Poolside bar

Sun terrace

Terrace

Bath towels

Rooms
Beds

Single bed

Extra bed

Double bed

King-size bed

Queen-size bed

Sofa-bed

Location/View

City view

Garden view

Lagoon view

Room types & layout

Balcony or terrace

Balcony

Bathroom

Terrace

Facilities

Air conditioning

Individual

Carpeted floor

Ironing set

Heating

Individual

Internet access

Mini fridge

Minibar

Telephone

Direct-dial

Radio

Safe

Slippers

TV

Satellite/cable

Games console

WiFi

Free of charge

Desk

Bathroom

Bathrobe

Bathtub

Personal care products

Hairdryer

Shower

Wheelchair-accessible bathroom

Whirlpool bath

Kitchen/Kitchenette

Fridge

Tea and coffee making equipment

Sports
Sports: general

Aerobics

Pool/billiards

Golf

Gym

Table tennis

Tennis

Volleyball

Beach and watersports

Diving

Snorkelling

Other watersports

Wellness

Beauty salon

Hydrotherapy

Massage treatments

For a fee

Sauna

For a fee

Spa

Steam bath

For a fee

Hot tub

Wellness centre

Entertainment

Kids' club

Board
Catering services

Breakfast

Lunch

Menu

Dinner

Menu
Miscellaneous

Pets

For a feeAllowedDogs only

Hire car

Payment options

Payment options

VisaMasterCardAmerican Express

Location

This fabulous resort is located close to the wonderful beach of the beautiful Isla Verde, right on the private, small and enchanting cove. An abundance of shops and entertainment venues are located in the vicinity, easily within walking distance of the hotel. The old town and centre of San Juan is around a 20-minute drive away.

Facilities

The resort has 402 rooms, which are located on 15 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the resort include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a games console and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, volleyball and golf are available. With snorkelling and diving available, the resort also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a beauty salon and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include a kids' club, a dance club and a casino.

Meals

Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 6 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.