Tolenza Hotels Alanya

GIATA-ID: 15424

Alanya, Turkish Riviera, Türkiye

Address

Kızlar Pınarı Mahallesi Şeyh Şamil Caddesi 9 07460 Alanya Antalya

Phones

+90 242 2540190

Emails

info@tolenzahotels.com

Urls

https://tolenzahotels.com
Property info
Category

Category (recommended)

Rating: 5.5
Accommodation types

Apartment hotel

Sailing boat

Characteristics

Non-smoking accommodation

Historic hotel

Spa hotel

Traveller categories

Travelers with disabilities

Couples

Singles with child

Young people

Beach travelers

City travelers

Business travelers

Cultural travelers

Families

Food travelers

Wedding travelers

Long-term travelers

Cyclists

Nature lovers

Seminar and convention travelers

Short-term travelers

Vegans

Building information

Year of last renovation

Year: 2026
Number of rooms & other

Number of triple rooms

Number: 126

Non-smoking room

On requestAir conditioningNumber: 128

Smoking room

Air conditioningNumber: 128

Wheelchair-accessible unit

Number of rooms (total)

Number: 128
Accessibility

Level-access shower

Wheelchair accessible

Wheelchair-accessible doors

Step-free access

Access via ramp

Visual alarm system

Emergency call system (bathroom)

Accessible toilet

In public areasHandrails

Sign language (staff)

EnglishGermanFrenchRussian
Location
Beach

Beach

PublicDistance: 100 mJourney time (on foot): 100 minSandy

Wicker beach chairs

For a fee

Changing rooms

Hotel-owned/privatePublicWheelchair accessibleAccess via rampSubject to availabilitySeasonalThird-party operator

Parasols on the beach

Subject to availabilitySeasonalSubject to weather conditionsOn requestFor a feeAvailable from (date) to (date): from May 1, 2026 to Oct 31, 2026Reservation necessary
General location

Quiet location

Located on a main road

Direct

Lively location

Historic centre

NearbyDistance: 4 kmJourney time (on foot): 1 hJourney time (by car or bus): 10 minJourney time (by public transport): 20 min
Distances: transport & city

Hospital

Name: Yaşam HospitalNearbyDistance: 6 kmJourney time (on foot): 1,5 hJourney time (by car or bus): 10 minJourney time (by public transport): 25 min

Airport

Gazipaşa Aiport Alanya
Name: Gazipaşa Aiport AlanyaNearbyDistance: 45 kmJourney time (on foot): 1 hJourney time (by car or bus): 1,5 hJourney time (by public transport): 2 h
Antalya Aiport
Name: Antalya AiportDistance: 145 kmJourney time (by car or bus): 2 hJourney time (by public transport): 2,5 h

Bus stop

Name: Alanya OtogarNearbySeparated by a streetDistance: 5 mJourney time (on foot): 5 min
Distances: entertainment & shopping

Archaeological site

Alanya Castle
Name: Alanya CastleDirectDistance: 2 kmJourney time (on foot): 40 minJourney time (by car or bus): 10 minJourney time (by public transport): 15 min
Damlataş Cave
Name: Damlataş CaveDirectDistance: 1,5 kmJourney time (on foot): 25 minJourney time (by car or bus): 3 min
Kızıl Kule
Name: Kızıl KuleDirectDistance: 3 kmJourney time (on foot): 45 minJourney time (by car or bus): 10 min

Bar/pub

Name: İllision Nihgt ClubDirect
Distances: nature

River

Name: Dim RiverNearby

Sea

Name: Kleopatra BeachNearbySeparated by a streetDistance: 50 mJourney time (on foot): 2 min
Facilities
General facilities

Check-out option

to (time): 12:00Late check-outOn requestFor a fee

PC station

Office chair

Baggage storage service

Multilingual staff

EnglishGermanFrenchRussianTurkish

Check-in/out service

Coin-operated laundry

Lift

Number: 1

Bellboy service

Around the clock

Internet access

For a fee

Laundry service

Medical assistance

For a feeThird-party operatorTreatment roomsSubsidy from health insurance providerOnly included in All-InclusiveEnglishGermanFrenchRussianTurkish

Reception

Around the clock

Lobby

Wheelchair accessibleAccess via rampAccess via lift/lifting platformAir conditioning

Safe

Free of chargeOnly included in All-InclusiveNumber: 128

Security service

Around the clock

Transfer service

For a fee

Disability-friendly

Without restrictions

WiFi

Free of charge

First aid kit

Airport shuttle

On requestFor a fee

Telephone

Direct-dial

Wheelchair-accessible

Smoking area

In the pool areaOpen-air/roofless
Food & drinks

Restaurant

Bar/pub

Lobby bar

Name: Lobby BarWheelchair accessibleAccess via rampAccess via lift/lifting platformSmokingNon-smokingIn the main buildingOutdoorAir conditioningVISAMasterCardCapacity max.: 390ChampagneWineExtended times

Patisserie

Name: Patisseri LobbyWheelchair accessibleAccess via rampSmokingNon-smokingIndoorAir conditioningVISAMasterCard

Dining area

Name: Main RestaurantService times:
  Mon-Sun 21:30-22:30
  Holidays 21:30-22:30
Wheelchair accessibleAccess via rampAccess via lift/lifting platformSmokingNon-smokingBuffetOutdoorIndoorAir conditioningNumber: 1Capacity max.: 250

Room service

Only included in All-Inclusive

Snack bar

Name: Snack BarOutdoorOnly included in All-InclusiveNumber: 1Not available from (date) to (date): from May 1, 2026 to Oct 31, 2026
Entertainment & lifestyle

Balcony

Fireplace

Number: 1

Playground

Shops

TV room

Conferences & events

Congress services

On requestFor a feeThird-party operatorEnglishGermanFrenchRussianTurkish
Outdoor facilities & pools

Water park

Children's pool

Number: 1

Sun loungers

Garden

Outdoor pool

Parasols

Pool

Poolside bar

Sun terrace

Terrace

Bath towels

On requestFree of charge

Waterslide

Sunbathing area

Flip-flops recommendedWheelchair accessible
Rooms
Rich Media

Room info link

Location

Near lift

Beds

Extra bed

Wheelchair adapted

Pillow selection

On request

Double bed

Length: 160 mWidth: 200 m

Baby bed

On requestFree of chargeAge: 2Foldable100% cotton sheet setMattress protector

Bed linen

Depending on the scope of service bookedPillowTop sheetBlanketExtra blanket

Double bed or 2 single beds

Oversize
Room types & layout

Balcony

Bathroom

Facilities

Air conditioning

Minibar

Safe

TV

WiFi

Free of chargeWiFi (High speed)
Bathroom

Hairdryer

Shower

Wheelchair-accessible bathroom

Toilet

Number: 1Toilet paper

Baby tub

On requestFree of charge
Entertainment

Karaoke

Outside the premisesFree of chargeOutdoorIndoorOnly included in All-Inclusive
Wellness

Hammam

Massage treatments

Sauna

Spa

Sports
Sports: general

Pool/billiards

Darts

Table tennis

Beach and watersports

Beach volleyball

Board
Catering services

Breakfast

Lunch

Buffet

Dinner

Buffet

All-inclusive

All-inclusive plus

BuffetMenuSandwichesTeaFruitsPastriesIce creamCoffeeCocktailsMiscellaneous drinksWine

Full board

Half board

Additional offers

Alcoholic drinks

Only included in All-InclusiveChampagneAperitifsCocktailsMiscellaneous drinksWineMinimum age: 18

Children's meals

BuffetOnly included in All-Inclusive

Diet meals

Only included in All-Inclusive

Gluten-free meals

On request

International brands

Only included in All-Inclusive

Alcohol-free drinks

Only included in All-Inclusive

Welcome drink

In the lobby

Allergy-friendly cuisine

Lactose-free meals

On request
Payment options

Currency

Currency: EUR (€)

Payment options

VISAMasterCard
Sustainability
Standards / Certificates

ISO 9001

ISO 22000

Hygiene
General

Sanitiser dispenser

Temperature checks

Use of commercially available disinfectants

Electrostatic spray

Hand hygiene training for employees

Accommodation only for those vaccinated against COVID-19

Health questionnaire

Protective hygiene screens

Electrostatic spray

Mandatory mask-wearing

Seasonal
Services

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

No high-touch furnishings in public areas

Disinfection of plastic key card

Electrostatic spray

Protective equipment for guests

Contactless payment

VISA

Medical teleconsultation

On requestFor a feeEnglishGermanRussianTurkish
Board

Contactless food and beverage services

Rooms

No high-touch furnishings

Hygiene set

Standards

CleanStay (Hilton)

Safe Stay (AHLA)

Hygiene plan (Enchilada)

Safe Tourism Certified (ICTE)

Commitment to Clean (Marriott)

COVID-19 Guidelines (CDC)

Safe Hospitality National Protocol

Health First (Greece)

SAFE TOURISM (Lloyd’s Register)

Miscellaneous

Children stay for free up to (age)

Only included in All-InclusiveAge: 2

Minimum stay (days)

4

Alcohol consumption not permitted

Location

This hotel is located in Alanya.

Facilities

The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a TV room, a transfer service, a laundry service, a hairdresser and a coin-operated laundry. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe and a minibar are also available. A TV comes as standard in the rooms. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available.

Sports/Entertainment

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A waterslide guarantees plenty of fun for young and old, and the pool bar provides sustenance and refreshing drinks. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers beach volleyball. Table tennis, billiards and darts are options as well. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments. A fun kids' club is availabe for younger guests.

Meals

The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.