The Condado Plaza Hilton

GIATA-ID: 134176

San Juan, Puerto Rico, Puerto Rico

Address

999 Ashford Avenue San Juan 00907

Phones

+1 787 721 1000Fax: +1 787 722 7955

Chains

Hilton Hotels & Resorts

Emails

condado_plaza@hilton.com

Urls

http://www.condadoplaza.com/ http://www3.hilton.com/en/hotels/puerto-rico/the-condado-plaza-hilton-SJUCOHH/index.html
Sustainability
Energy

Key card switch

Hygiene
General

Hygiene training for staff

Sanitiser dispenser

Temperature checks

Use of commercially available disinfectants

Protective equipment for employees

Protective hygiene screens

Social distancing regulations

Mandatory mask-wearing

Enhanced cleaning programme

Services

Disinfection of high-touch surfaces

Professional cleaning service

Laundry washed at a minimum of 60°C/140°F

No high-touch furnishings in public areas

Protective equipment for guests

Contactless payment

Contactless check-in/-out

Protective masks for guests

Free of charge

Hand sanitiser

Medical teleconsultation

Board

Packaged meals

Individually-packed meals
Rooms

Sealing after cleaning

No high-touch furnishings

Housekeeping only upon request

Standards

CleanStay (Hilton)

Property info
Category

Category (recommended)

Rating: 4
Accommodation types

Hotel

Characteristics

Non-smoking accommodation

Traveller categories

City travelers

Business travelers

Number of rooms & other

Family room

Non-smoking room

Smoking room

Wheelchair-accessible rooms

Number of rooms (total)

Number: 571
Accessibility

Assistance animals permitted

Location
Beach

Sun loungers on the beach

Parasols on the beach

Facilities
General facilities

Outdoor furniture

Concierge service

Dry cleaning/laundry service

Air conditioning

Babysitter

Baggage storage service

Bicycle hire

Multilingual staff

EnglishSpanish

Car rental

Parking

On-site

Cash machine

Check-in/out service

Around the clock

Coin-operated laundry

Lift

Number: 6

Garage

Internet access

Laundry service

Medical assistance

Reception

Safe

Security service

Around the clock

Smoke/fire detector

Cloakroom

Disability-friendly

WiFi

Wheelchair-accessible

Food & drinks

Vending machine

Bar/pub

Café

Restaurant

Non-smokingNumber: 5

Room service

Snack bar

Drinks machine

Entertainment & lifestyle

Arcade/gaming room

Banquet hall

Casino

Playground

Playroom

Shops

Souvenir shop

Supermarket

Tour desk

TV room

Daily newspaper

Free of charge
Conferences & events

Business centre

Conference room

Fax

Outdoor facilities & pools

Children's pool

Sun loungers

Garden

Indoor pool

Outdoor pool

Number: 3

Parasols

Poolside bar

Sun terrace

Terrace

Bath towels

Waterslide

Rooms
Beds

Single bed

Extra bed

Number: 1

Double bed

King-size bed

Queen-size bed

Location/View

Bay view

City view

Room types & layout

Balcony or terrace

Bathroom

Facilities

Air conditioning

Heating

Central

Internet access

Minibar

Telephone

Direct-dial

Radio

Safe

Trouser press

TV

WiFi

Free of charge
Bathroom

Bathtub

Hairdryer

Telephone

Shower

Wheelchair-accessible bathroom

Kitchen/Kitchenette

Fridge

Tea and coffee making equipment

Sports
Sports: general

Tennis court

Aerobics

Cycling/mountain biking

Pool/billiards

Gym

Table tennis

Tennis

Hiking

Beach and watersports

Jet skiing

Paddle boating

Diving

Snorkelling

Other watersports

Wellness

Massage treatments

For a fee

Sauna

Spa

Steam bath

Hot tub

Entertainment

Childcare service

Entertainment programme

Entertainment programme for children

Kids' club

Board
Catering services

Breakfast

Lunch

À la carte

Dinner

À la carte
Additional offers

Children's meals

Miscellaneous

Children stay for free

Hire car

Location

This hotel is located on the Condado Strip, overlooking the Atlantic Ocean and Condado Lagoon and right by the beach. Guests can immerse themselves in the vibrant culture and the soft sands of the beach and explore the historic cobblestone streets of Old San Juan, which is just 5 minutes away. The hotel offers easy access to renowned museums, historic landmarks and a sizzling nightlife. It is 1.6 km from the Puerto Rico Convention Centre and 45 minutes from El Yunque rainforest. It is only 10 minutes to Luis Muñoz Marín International Airport.

Facilities

The hotel has 6 lifts and features 571 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

Plenty of active recreation awaits guests in the pool area's 3 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking and tennis are available. With jet skiing, paddle boating, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club and a casino.

Meals

Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 5 non-smoking restaurants. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Staff are also happy to provide children's meals.