Paradisus Cancún
Cancun, Yucatán Peninsula, Mexico
GIATA-ID: 1996
Property info
Category
Category (recommended)
Rating: 5
Characteristics
Non-smoking property
Building information
Built in the year
Year: 1989
Year of renovation
Year: 2026
Stories – main building
Number: 8
Number of rooms & other
Number of wheelchair-accessible rooms
Accessibility
Service animals allowed
Step-free access to accommodations
Location
Beach
Beach
Direct
Beach bar
Facilities
General facilities
Check-in option
From (time): 15:00
Check-out option
Until (time): 12:00
Concierge service
Air conditioning
Baggage storage service
Parking lot
ATM
Elevator
Number: 5
Bell service
Hotel doctor
Front desk
24 hours a day
Security service
24 hours a day
Transfer service
Wi-Fi
Food & drinks
Restaurant
Sal Steak Cave
Name: Sal Steak CaveService hours:
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Mon-Sun 18:00-23:00Major credit cardsSteakFor adults onlyCasual (dress code)
Cappella
Name: CappellaService hours:
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planItalian dishesCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planItalian dishesCasual (dress code)
Gastro Hall
Name: Gastro HallService hours:
Mon-Sun 06:30-11:00,12:30-16:00,18:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningInternational dishesCasual (dress code)
Mon-Sun 06:30-11:00,12:30-16:00,18:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningInternational dishesCasual (dress code)
Kanna Beach Club
Name: Kanna Beach ClubService hours:
Mon-Sun 10:00-18:00Major credit cardsCasual (dress code)
Mon-Sun 10:00-18:00Major credit cardsCasual (dress code)
Vibra
Name: VibraService hours:
Mon-Sun 07:00-11:00,18:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningInternational dishesCasual (dress code)
Mon-Sun 07:00-11:00,18:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningInternational dishesCasual (dress code)
Santé
Name: SantéService hours:
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Non-smokingWith outdoor seatingMediterranean dishesFor adults onlyCasual (dress code)
Mon-Sun 07:00-11:00,12:00-16:00,18:00-23:00Non-smokingWith outdoor seatingMediterranean dishesFor adults onlyCasual (dress code)
Kao
Name: KaoService hours:
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Agua Marina
Name: Agua MarinaService hours:
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Taquería Blue Agave
Name: Taquería Blue AgaveService hours:
Mon-Sun 11:00-18:00,19:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningLocal dishesCasual (dress code)
Mon-Sun 11:00-18:00,19:00-23:00Non-smokingIncluded only with the All-Inclusive planAir conditioningLocal dishesCasual (dress code)
Fahrenheit Bar
Name: Fahrenheit BarService hours:
Mon-Sun 10:00-19:00Included only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Mon-Sun 10:00-19:00Included only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Coffee Corner by Nespresso
Name: Coffee Corner by NespressoService hours:
Mon-Sun 00:00-24:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 00:00-24:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Ginger Lounge Bar
Name: Ginger Lounge BarService hours:
Mon-Sun 10:00-23:00Included only with the All-Inclusive planAir conditioningCasual (dress code)
Mon-Sun 10:00-23:00Included only with the All-Inclusive planAir conditioningCasual (dress code)
Kao Bar
Name: Kao BarService hours:
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Blue Agave Bar
Name: Blue Agave BarService hours:
Mon-Sun 17:00-22:00Non-smokingIncluded only with the All-Inclusive planAir conditioningCasual (dress code)
Mon-Sun 17:00-22:00Non-smokingIncluded only with the All-Inclusive planAir conditioningCasual (dress code)
Santé Bar
Name: Santé BarNon-smokingFor adults onlyCasual (dress code)
Pool Bar
Name: Pool BarService hours:
Mon-Sun 10:00-18:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 10:00-18:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
The Shack
Name: The ShackService hours:
Mon-Sun 12:00-17:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 12:00-17:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Zesty
Name: ZestyService hours:
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Mon-Sun 18:00-23:00Non-smokingIncluded only with the All-Inclusive planCasual (dress code)
Twe12lvet
Name: Twe12lvetService hours:
Mon-Sun 12:00-17:00Non-smokingIncluded only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Mon-Sun 12:00-17:00Non-smokingIncluded only with the All-Inclusive planWith outdoor seatingCasual (dress code)
Bar
Lounge bar
Café
Room service
24 hours a day
Snack bar
Entertainment & lifestyle
Wedding services
Souvenir shop
Conferences & events
Conference room
Outdoor facilities & pools
Chaise lounges
Garden
Outdoor pool
Pool bar
Bath towels
Waterslide
Bali bed
Rooms
| Room | Size in sqm | Maximum occupancy (total) | Air conditioning in accommodations | Bathrobes | Bathtub or shower | Blackout curtains | Desk | Dining area | Espresso machine | Executive lounge access | Fire extinguisher | Hairdryer | Interconnecting rooms | Ironing set | King bed | Lagoon view | Living room/area | Microwave | Mineral water | Number of wheelchair-accessible rooms | Pillow menu | Room service | Room/Cabin safe | Sea view | Service animals allowed | Shower | Slippers | Smoke alarm | Tea and coffee station | Telephone | Toiletries | Transfer service | Turndown service | TV | USB charger | Whirlpool bath | Wi-Fi |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lagoon View (Family Concierge Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Family Concierge Suite Sunset View) | 52 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Family Concierge Two Bedroom Sunset View) | 102 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Master Suite Sunset View) | 61 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Suite Sunset View) | 52 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (Premium Two Bedroom Master Suite) | 102 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Junior Suite Sunset View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Master Suite Sunset View) | 60 | - | |||||||||||||||||||||||||||||||||||
| Lagoon View (The Reserve Adults Only Suite Sunset View) | 55 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Suite Ocean View) | 55 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Family Concierge Two Bedroom Ocean View) | 102 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (Suite Governor ) | 133 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Junior Suite Ocean View) | 44 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Master Suite Ocean View) | 60 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Presidential Suite) | 319 | - | |||||||||||||||||||||||||||||||||||
| Ocean View (The Reserve Adults Only Suite Ocean View) | 55 | - |
Lagoon View (Family Concierge Junior Suite Sunset View)
Location
Executive lounge access
Sleeping
Pillow menu
Location/View
Lagoon view
Room types & layout
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Cable TVFlat-screen
Wi-Fi
Free
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Lagoon View (Family Concierge Suite Sunset View)
Location
Executive lounge access
Sleeping
Pillow menu
Location/View
Lagoon view
Room types & layout
Size in sqm
52
Facilities
Air conditioning in accommodations
Ironing set
Room/Cabin safe
Slippers
Smoke alarm
TV
Cable TVFlat-screen
Wi-Fi
Free
Desk
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Lagoon View (Family Concierge Two Bedroom Sunset View)
Location
Executive lounge access
Location/View
Lagoon view
Room types & layout
Living room/area
Separate
Size in sqm
102
Interconnecting rooms
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Cable TVFlat-screen
Wi-Fi
Free
Fire extinguisher
USB charger
Blackout curtains
Bathroom
Bathrobes
Toiletries
Shampoo
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Lagoon View (Junior Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room/area
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee station
Lagoon View (Premium Master Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room/area
Separate
Size in sqm
61
Dining area
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Kitchen/Kitchenette
Microwave
Tea and coffee station
Lagoon View (Premium Suite Sunset View)
Location/View
Lagoon view
Room types & layout
Living room/area
Separate
Size in sqm
52
Dining area
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Kitchen/Kitchenette
Microwave
Tea and coffee station
Lagoon View (Premium Two Bedroom Master Suite)
Location/View
Lagoon view
Room types & layout
Living room/area
Separate
Size in sqm
102
Dining area
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Kitchen/Kitchenette
Microwave
Tea and coffee station
Lagoon View (The Reserve Adults Only Junior Suite Sunset View)
Sleeping
Pillow menu
Location/View
Lagoon view
Room types & layout
Living room/area
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Lagoon View (The Reserve Adults Only Master Suite Sunset View)
Sleeping
King bed
Location/View
Lagoon view
Room types & layout
Living room/area
Separate
Size in sqm
60
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Room/Cabin safe
Slippers
Smoke alarm
TV
Flat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Lagoon View (The Reserve Adults Only Suite Sunset View)
Sleeping
Pillow menu
King bed
Location/View
Lagoon view
Room types & layout
Living room/area
Size in sqm
55
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (Family Concierge Junior Suite Ocean View)
Sleeping
Pillow menu
Location/View
Sea view
Room types & layout
Living room/area
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee station
Ocean View (Family Concierge Suite Ocean View)
Sleeping
Pillow menu
Location/View
Sea view
Room types & layout
Living room/area
Size in sqm
55
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Room/Cabin safe
Slippers
Smoke alarm
TV
Flat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (Family Concierge Two Bedroom Ocean View)
Location
Executive lounge access
Sleeping
Pillow menu
Location/View
Sea view
Room types & layout
Living room/area
Separate
Size in sqm
102
Interconnecting rooms
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Cable TVFlat-screen
Wi-Fi
Free
Fire extinguisher
Blackout curtains
Bathroom
Bathrobes
Toiletries
Shampoo
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (Junior Suite Ocean View)
Location/View
Sea view
Room types & layout
Living room/area
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Telephone
Room/Cabin safe
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Tea and coffee station
Ocean View (Suite Governor )
Sleeping
Pillow menu
King bed
Location/View
Sea view
Room types & layout
Living room/area
Separate
Size in sqm
133
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Whirlpool bath
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (The Reserve Adults Only Junior Suite Ocean View)
Sleeping
Pillow menu
King bed
Location/View
Sea view
Room types & layout
Living room/area
Size in sqm
44
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (The Reserve Adults Only Master Suite Ocean View)
Sleeping
Pillow menu
King bed
Location/View
Sea view
Room types & layout
Living room/area
Separate
Size in sqm
60
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Room/Cabin safe
Slippers
Smoke alarm
TV
Flat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (The Reserve Adults Only Presidential Suite)
Sleeping
Pillow menu
King bed
Location/View
Sea view
Room types & layout
Living room/area
Separate
Size in sqm
319
Dining area
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Room/Cabin safe
Slippers
Smoke alarm
TV
Flat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Ocean View (The Reserve Adults Only Suite Ocean View)
Sleeping
Pillow menu
King bed
Location/View
Sea view
Room types & layout
Living room/area
Size in sqm
55
Facilities
Air conditioning in accommodations
Ironing set
Turndown service
Telephone
Room/Cabin safe
Slippers
Smoke alarm
TV
Smart TVFlat-screen
Wi-Fi
FreeWi-Fi (high speed)
Desk
Fire extinguisher
Mineral water
Free
Blackout curtains
Bathroom
Bathrobes
Toiletries
ShampooSoapConditioner
Hairdryer
Bathtub or shower
Rain shower
Kitchen/Kitchenette
Espresso machine
Tea and coffee station
Entertainment
Entertainment program for adults
Wellness
Hydrotherapy treatments
Massage treatments
Sauna
Spa
Sports
Sports: general
Gym
Beach and watersports
Beach volleyball
Board
Board options
All-inclusive
Additional offers
Children's meals
Buffet
Allergy-friendly meals
Payment options
Payment options
Debit cardVISAMasterCardAmerican Express
Location
This complex is located in Cancun, right on the beach.
Facilities
The complex was modernized as recently as 2026. This hotel has 5 elevators and a reception desk. Amenities include a baggage storage service and an ATM. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their vacation. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the parking lot. Further services include a 24-hour security service, a transfer service, 24-hour room service, a page service and a hotel doctor.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Guests are sure to get a good night's sleep in the king-size bed. A safe and a desk are also available. Additional features include a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be reserved.
Sports/Entertainment
Guests can enjoy a refreshing swim in the outdoor pool area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. The outdoor lounge chairs are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including beach volleyball, a gym, a spa, a sauna, massage treatments and hydrotherapy treatments. The complex offers an entertainment program for adults.
Meals
Various dining options are available, including a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.