Iberostar Heritage Grand Mencey

GIATA-ID: 17251

Santa Cruz, Tenerife, Spain

Address

Doctor José Naveiras 38 38004 Santa Cruz de Tenerife Tenerife

Phones

+34 922 609900

Chains

Iberostar Hotels & Resorts (Parent)

Emails

hotel.mencey@iberostar.com

Urls

https://www.iberostar.com/hoteles/tenerife/iberostar-grand-mencey
Property info
Category

Category (recommended)

Rating: 5
Accommodations types

Hotel

Building information

Built in the year

Year: 1950

Year of renovation

Year: 2011
Number of rooms & other

Non-smoking rooms

Number: 261

Wheelchair-accessible rooms

Rooms

Number: 261
Accessibility

Level-access shower

Level access to accommodation

Accessible toilet

Location
Beach

Beach

PublicDistance: 8,5 kmSandy

Sun loungers on the beach

For a fee
General location

Central location

Distances: transport & city

Hospital

Distance: 250 m

Bus stop

Distance: 50 m

Bus station

Distance: 2 km

City center

Distance: 150 m
Distances: entertainment & shopping

Pharmacy

Distance: 80 m

Golf course

On-site/at the hotel

Shops

Distance: 400 m
Distances: nature

Park

Distance: 50 m
Facilities
General facilities

Check-in option

From (time): 15:00

Check-out option

Until (time): 12:00

Concierge service

Air conditioning in the accommodation

Bicycle rental

For a fee

Multilingual staff

Car rental

For a fee

Parking Lot

For a fee

Elevator

Number: 7

Garage

For a fee

Internet access

Reception

Disability-friendly

WiFi

Free of charge
Food & drinks

Restaurant

Non-smokingAir conditioningNumber: 3International dishesLocal dishesMediterranean dishesSpanish dishes

Bar

Non-smokingNumber: 2

Room service

Around the clockFor a fee

Snack bar

Entertainment & lifestyle

Casino

Daily newspaper in the lobby

For a fee
Conferences & events

Conference room

Number: 14

Flip chart and pens

Overhead projector

Outdoor facilities & pools

Outdoor lounge chairs at the pool

Garden

Wheelchair accessible

Indoor pool

For a fee

Outdoor pool

Freshwater

Umbrellas at the pool

Pool bar

Sun terrace

Bath towels

Free of charge
Rooms
Sleeping

Twin beds

King-size bed

Queen-size bed

Location/View

Garden view

Room types & layout

Balcony or terrace

Bathroom

Facilities

Outdoor furniture

Air conditioning in the accommodation unit

Minibar

For a fee

Telephone

Room/Cabin safe

Free of charge

Slippers

TV

Satellite TVFlat-screen

WiFi

Free of charge
Bathroom

Bathrobe

Bidet

Hairdryer

Vanity mirror

Kitchen/Kitchenette

Tea/Coffee station

Entertainment

Entertainment program for adults

Entertainment program for children

Live music

Wellness

Spa

For a fee

Hammam

For a fee

Massage treatments

For a fee

Sauna

For a fee

Spa

Wheelchair accessibleFor a fee

Hot tub

For a fee

Reflexology massage

For a fee
Sports
Sports: general

Cycling/Mountain biking

For a fee

Golf

Gym

Paddle tennis

Board
Board options

Breakfast

Buffet

Lunch

Dinner

Bed & breakfast package

Full board

Half board

Snacks

Additional offers

Alcoholic beverages

Children's meals

Diet meals

On request

Non-alcoholic beverages

Vegetarian dishes

Payment options

Payment options

VISAMasterCardAmerican ExpressDiners ClubPay with cash
Sustainability
Energy policy

Electricity from renewable energy sources

Water usage

Water fountains for filling water bottles

Handling of food

Avoidance of food waste

Handling of plastic and single-use articles

No use of disposable plastics

Location

Centrally located in Santa Cruz, this hotel is about 5 miles from the public sandy beach. The nearest shops can be reached within about a quarter mile.

Facilities

The hotel has 7 elevators and features 261 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A car rental service, 24-hour room service (for a fee), 14 conference rooms, a projector and a flip chart and pens are available. Wireless internet access (no extra charge) allows guests to stay connected while on vacation. The hotel offers a range of facilities for guests with disabilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the parking lot (for a fee). A bicycle rental service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase.

Rooms

Rooms are equipped with air conditioning. Guests have garden view from the balcony or terrace, which are standard features of some rooms. Rooms have a queen-size bed or a king-size bed. A safe and, for a fee, a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a bidet. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-accessible rooms can also be reserved.

Sports/Entertainment

Guests can taking a refreshing dip or just relax in the pool complex, which includes indoor and outdoor areas (for a fee). A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. Umbrellas and comfortable outdoor lounge chairs are available on the sun terrace. Those who wish to stay active while on vacation can enjoy golf and paddle tennis. For a fee, cycling/mountain biking is also available. The fitness rooms are perfect for a comprehensive workout. Various wellness options, such as a spa, a sauna, a hammam, massage treatments and a reflexology massage, are offered for a fee. Guests of all ages have the opportunity to enjoy a fun entertainment program.

Meals

The hotel includes a bar. Delicious specialties await guests in 3 non-smoking, air-conditioned restaurants. Catering options include a bed and breakfast package, half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.